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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Good quality but I wanted curved straps with no gap in between dial and strap ! It has gap!
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Answer by watch.co.uk
9 Oct 2023
Good afternoon,
Thank you for your review.
If you need any help with finding the right strap, please let us know!
Kind Regards, Team Watch.co.uk
4 Oct 2023
Verified review
Prompt and accurate service.
Expensive for a watch strap.
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Answer by watch.co.uk
5 Oct 2023
Good afternoon,
Thank you for your positive review!
Nice to read that the order is to your satisfaction.
Enjoy your purchase.
Kind Regards, Team Watch.co.uk
1 Oct 2023
Verified review
Drop the .co.uk? It is misleading. This is a Dutch company. There is nothing wrong with that so why hide it? I had excellent customer service before I bought the item and the price was extremely good.
The drawback was delivery time. It took longer than another part via AliExpress bought at the same time. Thanks Brexit! Also it makes returns effectively pointless as shipping is not covered and is prohibitively expensive for smaller items.
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Answer by watch.co.uk
2 Oct 2023
Good afternoon,
Thank you for your positive review and feedback.
We will take this into account to see if we can improve on this! However, it is a domain name, it is not intended to be misleading from our side. If you have any questions about returns, please let us know! We are happy to help you with this. Kind Regards, Team Watch.co.uk
1 Oct 2023
Verified review
good service.The product that I wanted was out of stock, but they kept me well informed as to it's availability.
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Answer by watch.co.uk
2 Oct 2023
Good afternoon,
Thank you for your positieve review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
29 Sept 2023
Verified review
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Answer by watch.co.uk
29 Sept 2023
Thank you for your great review!
We hope you will enjoy your purchase.
Kind Regards, Team Watch.co.uk
29 Sept 2023
Verified review
Delivery could have been quicker.
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Answer by watch.co.uk
29 Sept 2023
Good afternoon,
Thank you for your positive review,
Sorry to hear that the package arrived later than expected. We hope you will enjoy your order.
Kind Regards, Team Watch.co.uk
24 Sept 2023
Verified review
Good service
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Answer by watch.co.uk
25 Sept 2023
Thank you for your feedback!
We hope to see you again on our website.
Kind Regards,
Team Watch.co.uk
24 Sept 2023
Verified review
The watch strap is great, I wanted the exact one to replace the original, but it’s not yet fitted as the tool I bought with it broke when I had to remove some links to make smaller .
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Answer by watch.co.uk
25 Sept 2023
Thank you for your feedback!
We are sorry to hear about the inconvenience with the tool; we will contact you by email to offer you a solution! :)
Kind Regards,
Team Watch.co.uk
23 Sept 2023
Verified review
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Answer by watch.co.uk
25 Sept 2023
Thank you for your review!
Kinds regards,
Team Watch.co.uk
23 Sept 2023
Verified review
OK
Nothing everything ok this end.
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Answer by watch.co.uk
25 Sept 2023
Thank you for the great review!
Kind regards,
Team Watch.co.uk
18 Sept 2023
Verified review
Watch.co.uk service was excellent but spoilt by their choice of courier? Slow delivery time. Recently purchased motocycle parts from India which arrived 2 days quicker than these watch straps took to arrive from Holland.
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Answer by watch.co.uk
18 Sept 2023
Thank you very much for your review and for the useful feedback!
We hope to see you soon again on our website and exceed your expectations :)
Have a nice day,
Team Watch.co.uk
17 Sept 2023
Verified review
Nice watch and nice price
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Answer by watch.co.uk
18 Sept 2023
Thank you for your great review! :)
Enjoy your purchase, and we hope to see you again.
Kind Regards,
Team Watch.co.uk
8 Sept 2023
Verified review
Watch strap is nice but over priced
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Answer by watch.co.uk
11 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase and we hope to see you again!
Regards, Team Watch.co.uk
8 Sept 2023
Verified review
Good pricing and service with regular updates on progress. Delivery timescales a little longer due to goods coming from outside the uk but that was fine and the tracking service was helpful. Arrived a couple of days later than expected but that was down to Customs
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Answer by watch.co.uk
8 Sept 2023
Good afternoon,
Thank you for your positive review! We apologize that the package arrived a little later than expected. We hope you enjoy your order. If you have any further questions, please let us know.
Greetings, Team Watch.co.uk
6 Sept 2023
Verified review
Estimated delivery date was not achieved.
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Answer by watch.co.uk
6 Sept 2023
Good afternoon,
Thank you for your positive review!
We apologize that the package arrived later than expected. If you have any questions, feel free to let us know
Kind Regards, Team Watch.co.uk
4 Sept 2023
Verified review
Was concerned about delivery time but parcel arrived just couple days over due date given
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Answer by watch.co.uk
5 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase. If you have any further questions about this, please let us know.
Kind Regards, Team Watch.co.uk
4 Sept 2023
Verified review
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Answer by watch.co.uk
5 Sept 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
3 Sept 2023
Verified review
Smooth transaction from start to finish, nice selection of watches
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Answer by watch.co.uk
4 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase and we hope to see you again!
Regards, Team Watch.co.uk
2 Sept 2023
Verified review
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Answer by watch.co.uk
4 Sept 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
30 Aug 2023
Verified review
Thank You Watch.co .Uk
Very easy to purchase a new strap for a very special watch my late husband bought me . I couldn't find it anywhere else. Website was easy to use. Only thing let it down was the delivery which I was told was on a certain day but it didn't arrive until 5 days later
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Answer by watch.co.uk
31 Aug 2023
Good afternoon,
Thank you for your positive review.
We are glad to read that you were able to find the watch with us! We apologize that the package arrived later than expected.
If you have any questions about this, we will be happy to help you further.
Regards, Team Watch.co.uk
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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