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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk
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18 Jul 2023
Verified review
Incomplete parcel
Make sure that all items sold have been sent to the customer
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Answer by watch.co.uk
18 Jul 2023
Good afternoon,
Thank you for your review. We are very sorry to read that an item was missing. Since we already spoke this morning, we hope this is resolved for you :)
Greeting, Watch.co.uk
18 Jul 2023
Verified review
Easy to use.
The site was easy and intuitive to use and the products were exactly as described.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
The watch strap is very good. The delivery time was long. I purchased a strap for my TW Steel watch at the same time and from the same country on Sunday 9th July. TW was free delivery and included the tool to replace the strap. The strap from TW was delivered on Tuesday the 11th. However the strap from Watch.co.uk cost me £5.70 delivery and the tool £1.73. The strap was delivered on the 17th, therfore doubtful I would buy from Watch.co.uk again.
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Answer by watch.co.uk
18 Jul 2023
Dear Keith,
Thank you for your review. We are happy to hear that you like the band. If you have any doubts about placing an order for the next time, you can always contact us in advance. Then we are happy to look with you at the best and fastest shipping option :) Regards, Team Watch.co.uk
17 Jul 2023
Verified review
Great choice, easy to order, fast and reliable delivery.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
16 Jul 2023
Verified review
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
16 Jul 2023
Verified review
I found the website very helpful and informative while the service and product supplied was excellent.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
Fantastic follow up messages. Fast postal service. Good quality.
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Answer by watch.co.uk
18 Jul 2023
Dear Sir or Madam, Thank you for the positive feedback. We hope you enjoy your purchase. Greetings, Service team Watch.co.uk
16 Jul 2023
Verified review
Excellent selection of watch straps at a reasonable price and the only place that I could buy a genuine strap for both of my watches which are both discontinued so now like having two new watches again. The delivery time was really good as well considering it is coming from another country. I would say that I would definitely buy from here again with full confidence but already have for the second of my Hugo Boss watches.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
Verified review
Had an emergency on delivery day. They posted it though the letter box which was great
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Answer by watch.co.uk
18 Jul 2023
Dear Sir or Madam, That's great to hear! If you still have questions, we like to hear them. Greetings, Service team Watch.co.uk
14 Jul 2023
Verified review
Great product, good quality and good service thanks
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
Verified review
Good service
Easy to order good deliver
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
14 Jul 2023
Verified review
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
easy to order fast delivery only marked down as quality of strap is poor the small strap retainer was broken on arrival but to return it was going to be a hassle so using it without it
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Answer by watch.co.uk
18 Jul 2023
Good afternoon,
Thank you for your review.
We are sorry to hear that the quality is not good and that you cannot enjoy it now. We are happy to solve this for you! I would like to ask you to contact us. Sincerely, Team Watch.co.uk
14 Jul 2023
Verified review
Prompt service delivery on Time. Quality products.
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
14 Jul 2023
Verified review
I received exactly what I wanted without fuss
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
14 Jul 2023
Verified review
Great service
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Answer by watch.co.uk
18 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
13 Jul 2023
Verified review
I found what I wanted
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Answer by watch.co.uk
13 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
5 Jul 2023
Verified review
Most Excellent Service. Top quality original replacement item!
Fast response to request for being notified when an item was back in stock. Rapid despatch of item, with full tracking details. Free delivery insurance offered against non delivery, damage or loss. Item delivered before stated date. Perfect replacement for damaged watch strap.
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Answer by watch.co.uk
6 Jul 2023
Good afternoon, thank you for the great review and the amazing feedback! :)
It's always a pleasure for us to read comments of happy customers!
We hope to see you again soon,
Watch.co.uk team
5 Jul 2023
Verified review
Everything is fine. Thank you.
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Answer by watch.co.uk
6 Jul 2023
Thank you for your positive review!
Enjoy your purchase Regards, Team Watch.co.uk
5 Jul 2023
Verified review
Genuine Product!
Nice simple website offering genuine replacement watch straps. Prompt service and delivery
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Answer by watch.co.uk
5 Jul 2023
Thank you for your positive review!
Enjoy your purchase, we hope to see you again soon! Regards, Team Watch.co.uk
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