watch.co.uk
Reviews:

1,037 reviews in the last 12 months6,857 total reviews  

4.74
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Feb 2018
The Trustmark indicates trustworthy online retailers.
watch.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for watch.co.uk

Sort by  
Latest first
6 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your great review! :) Regards, Team Watch.o.uk
6 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
8 Aug 2023
Thank you very much for your great feedback! :) We hope to see you again very soon, Team Watch.co.uk
6 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
8 Aug 2023
Thank you very much for your great feedback! :) See you soon, Team Watch.co.uk
6 Aug 2023
 Verified review
Perfect!
Report review
Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your 5 star review! :) Looking forward to next time. Regards, Team Watch.o.uk
6 Aug 2023
 Verified review
Brilliant service! Would not hesitate to purchase from them again ⭐️⭐️⭐️⭐️⭐️
Report review
Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for your amazing review! We are happy to see you happy with our service! :) Looking forward to next time. Regards, Team Watch.o.uk
5 Aug 2023
 Verified review
Swift delivery . Impressive packaging.
Report review
Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
5 Aug 2023
 Verified review
Good - ability to track status online and through EVRI + email updates
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
perfect service super fast delivery, i got what i paid for and great tracking all the way through,
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
Quick delivery, no issues with customs despite the watch being sent out of The Netherlands .
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk
4 Aug 2023
 Verified review
When fitting the strap the it fell apart, it was clearly just glued, very poor. How do I get my money back?
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, thank you for the review. We are sorry to hear about the issue. We will send an email to follow up. Regards, Team Watch.co.uk
4 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk
3 Aug 2023
 Verified review
Excellent watch strap & speedy delivery
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon, Thank you for your review! Nice to read that you are satisfied :) Looking forward to next time. Regards, Team Watch.o.uk
3 Aug 2023
 Verified review
The watch strap is great. Thank you. The delivery took a bit longer than it should have.
Report review
Answer by watch.co.uk
5 Aug 2023
Thank you very much for the nice review and the useful feedback! :) Have a nice day, Team Watch.co.uk
3 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
5 Aug 2023
Thank you very much for the nice review ! :) Have a nice day, Team Watch.co.uk
3 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order. Regards, Team Watch.co.uk
3 Aug 2023
 Verified review
Service and delivery was prompt and my son was very pleased with his new watch.
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
3 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order. Regards, Team Watch.co.uk
2 Aug 2023
 Verified review
Took a week or so, did not realise it came from the Netherlands but efficient info, good quality strap, would have been useful to have instructions for how to change strap but YouTube solved that
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
2 Aug 2023
 Verified review

Watch is good, gift wrapping is rubbish

The watch is very nice. However, the gift wrapping was a waste of money. I don't call a big green box gift wrapping.
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. Glad to hear you like the watch! thanks for the feedback on the packaging material, we will do something about this. If you have any further questions, feel free to let us know! Regards, Team Watch.co.uk