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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk
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19 Aug 2023
Verified review
I got what I ordered . The delivery service was awful Evri are not a good delivery service
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Answer by watch.co.uk
22 Aug 2023
Good afternoon,
Thank you for your positive review. We take the feedback seriously and will discuss what we can do with regard to the delivery service. Regards, Team Watch.co.uk
19 Aug 2023
Verified review
Highest quality genuine products supplier.
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
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Answer by watch.co.uk
22 Aug 2023
Good afternoon,
Thank you for your positive review, your watch looks like new again! Enjoy your purchase. Thank you for the good feedback, we take this very seriously and hope to be able to do something with it in the future.
Regards, Team Watch.co.uk
19 Aug 2023
Verified review
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Answer by watch.co.uk
21 Aug 2023
Thank you for your positive review!
Kinds regards, Team Watch.co.uk
19 Aug 2023
Verified review
Excellent dealer.
Excellent service. The watch strap was as described and delivered promptly. I am very pleased with it and recommend this dealer highly.
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Answer by watch.co.uk
22 Aug 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
19 Aug 2023
Verified review
Excellent service and communication
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Answer by watch.co.uk
22 Aug 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
19 Aug 2023
Verified review
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Answer by watch.co.uk
21 Aug 2023
Thank you for your positive review!
Kinds regards, Team Watch.co.uk
19 Aug 2023
Verified review
Every thing was as described and delivered on the date given. Maybe the delivery time could be shortened.
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Answer by watch.co.uk
22 Aug 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
19 Aug 2023
Verified review
Seiko watch strap & fixing pins
The watch strap pins that attach the strap to the watch that were sent were to large a diameter and did not fit the strap. The watch strap itself was of very good quality.
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Answer by watch.co.uk
22 Aug 2023
Good afternoon,
Thank you for your review, sorry to hear that the pins are not the correct size. If you still want to have these, we would love to hear from you, it is best to contact our customer service.
Regards, Team Watch.co.uk
18 Aug 2023
Verified review
Omega seamaster aqua terra ladies diamonds
Hi. Watch.co.uk and Robert is best person with great service. Thank you for your help and watch come on my wife birthday. My wife is so happy . Omega watches is really excellent product. Thank you so much Robert for great service. Regards Pawel.
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Answer by watch.co.uk
22 Aug 2023
Good afternoon,
Thank you for your positive review!
Glad to hear that your wife is happy with her Omega watch.
You're most welcome! and we hope to see you back with us in the future. Kind Regards, Team Watch.co.uk
18 Aug 2023
Verified review
Excelente
As described,fast shipping! Great store
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Answer by watch.co.uk
21 Aug 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
18 Aug 2023
Verified review
Was quickly able to find type of watch strap
Was able to find type of watch strap
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Answer by watch.co.uk
18 Aug 2023
Thank you very much for the 5 star review!
Have a nice weekend,
Team Watch.co.uk
18 Aug 2023
Verified review
Watch arrived when they said very well packaged.
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Answer by watch.co.uk
18 Aug 2023
Good afternoon,
Thank you for your review! :)
Kinds regards,
Team Watch.co.uk
18 Aug 2023
Verified review
Good service watch recieved on time and…
Good service watch received on time and as expected
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Answer by watch.co.uk
18 Aug 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
16 Aug 2023
Verified review
Quick shipment, nice watch thanks
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Answer by watch.co.uk
16 Aug 2023
Thank you for your positive review! :)
Kinds regards,
Team Watch.co.uk
16 Aug 2023
Verified review
Nice 😊
Excellent 👌
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Answer by watch.co.uk
16 Aug 2023
Good morning, thank you for the 5 star review! :)
We are happy to see you satisfied with our service.
Kind regards,
Team Watch.co.uk
15 Aug 2023
Verified review
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Answer by watch.co.uk
15 Aug 2023
Thank you for your positive review!
Kinds regards, Team Watch.co.uk
14 Aug 2023
Verified review
A good service from your company, it was the first time I've used Watch.co.uk and wouldn't hesitate to use you again
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Answer by watch.co.uk
14 Aug 2023
Glad to hear that everything was fine! enjoy your purchase, and see you next time! Kind Regards, Team Watch.co.uk
14 Aug 2023
Verified review
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Answer by watch.co.uk
14 Aug 2023
Thank you for your positive review!
Kinds regards, Team Watch.co.uk
13 Aug 2023
Verified review
Perfect replacement watch strap
I was able to find the correct replacement strap for my Swarovski watch, and was recommended to buy the little tool to remove my old strap and fit the new one, which I also purchased. I received updates on the process and delivery of my order and it arrived on time and in excellent condition. I’ve just fitted my new watch - grateful I bought the little tool. Only took me a few minutes and it looks lovely again. Thank you.
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Answer by watch.co.uk
14 Aug 2023
Good afternoon,
Thank you for your positive review! how nice to hear that you were able to find a replacement watch strap! we hope that you will enjoy your watch again, in combination with this new strap. Kind Regards, Team Watch.co.uk
13 Aug 2023
Verified review
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Answer by watch.co.uk
14 Aug 2023
Thank you for your positive review!
Kinds regards, Team Watch.co.uk
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