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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
I am more positive than I was about my first purchase no fault of yourselves
It’s all down to Evri they don’t seem to wake up until the afternoon I got my
First notification around 5.00 pm to tell me the package would be delivered
Between 7.00pm -9.00pm a short time later the second notification delivery
Time 5.00 pm - 7.00pm the package was delivered just after 6.00pm
They didn’t work like any other delivery company I know
I am pleased with my purchase I just needed to remove 3 links
To make it the right size for my wrist 5 stars for yourselves lower for Evri,
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Answer by watch.co.uk
10 days ago
Thank you very much for your positive review dear Perry!
Great to hear that you are satisfied with us and we thank you for the feedback about carrier, as it's very useful to help us improve also in that area.
We look forward to seeing you back with us.
Kind Regards, Team Watch.co.uk
29 Apr 2024
Verified review
My lovely Seiko watch lives again…
My lovely Seiko watch is 24 years old but the strap had leather strap was on its last legs. I wanted a replacement and I used their tool to find the right model and the right strap. Not only could I buy the replacement tool but some spare lugs (which I did not need as my old ones were in perfect condition). Needless to say that I am so delighted with my purchase and I think with strap my watch may live another 24 years!
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Answer by watch.co.uk
29 Apr 2024
Thank you very much for your positive review!
How nice that you found this band with us! The strap matches your watch beautifully, it is like new! We hope that you can enjoy the watch in combination with the strap for a long time to come. Kind Regards, Team Watch.co.uk
4 May 2024
Verified review
Emailed to let me know when my item was in stock.
The address section when ordering online does not correctly populate. Had to call to correct my address to the one generated by the website. Customer service agent was super lovely and helpful
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Answer by watch.co.uk
13 days ago
Good afternoon,
Thank you very much for your positive review! We are glad we could help you with this. :) we hope you like the strap and that you can enjoy your watch again. Kind Regards, Team Watch.co.uk
3 days ago
Verified review
Quality Service Across the Board
Very quick response not just to the order, but to a customer support query as well. Minor issue dealt with entirely to my satisfaction. Quality. Website needs to be clearer on the sign up for discount offer.
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7 days ago
Verified review
Poor postage
I was impressed with the speed they found my product and was ready to dispatch. Unfortunately after paying extra for next day delivery I was left waiting an extra day. I had emailed but received no response
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Answer by watch.co.uk
6 days ago
Thank you very much for your positive review. We apologize that the package arrived later than expected, we hope you enjoy your order. Kind Regards, Team Watch.co.uk
The item ordered was not in stock but 'wish-listed'. It was soon obtained and delivery arranged. Throughout the process I was kept fully informed of progress by email.
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Answer by watch.co.uk
22 Apr 2024
Thank you very much for your positive review.
We are happy to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
5 May 2024
Verified review
Goods despatched very quickly and given a date my goods will arrive. Arrived well packaged and on time, cannot fault the service
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Answer by watch.co.uk
13 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
20 Apr 2024
Verified review
Great service. Arrived on time. Product looks great. Couldn’t fault anything. Would definitely use this website again.
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Answer by watch.co.uk
22 Apr 2024
Thank you for your great review.
We are happy to hear everything went according to plan! we hope you will enjoy your purchase for a long time! and we hope to see you again :) Kind Regards, Team Watch.co.uk
A well thought out website and quality product. A perfectly fitting Longines Hydroconquest bracelet for my Conquest.
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Answer by watch.co.uk
19 Apr 2024
Thank you for your great review!
Good to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
10 days ago
Verified review
Genuine product, great service
Genuine product, easy ordering and decent delivery time (considering it was coming to the UK from the Netherlands)!
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10 days ago
Verified review
Repeat customer
Having failed to locate a watch strap I was able to order one here. High customer service and reliable tracking.
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22 Apr 2024
Verified review
Very happy.
Came when they said it would and able to re attach strap with little trouble. Very happy with the service.
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Answer by watch.co.uk
22 Apr 2024
Thank you very much for your positive review.
We are happy to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
4 May 2024
Verified review
Genuine article,arrived when they said it would,very professional company,extremely pleased with product.
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Answer by watch.co.uk
13 days ago
Good afternoon,
Thank you very much for your positive review!
We are very happy to hear that you like the article. We hope you enjoy this item for a long time.
Kind Regards, Team Watch.co.uk
27 Apr 2024
Verified review
Perfect and easy to find the original strap for style/type of watch with the usually size of 23mm .
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Answer by watch.co.uk
10 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
4 May 2024
Verified review
Supplies hard to get components
An excellent stock of items for older watches, coupled with an efficient order and tracking system.
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Answer by watch.co.uk
13 days ago
Thank you for your great review!
We are happy to hear that you were able to find the item with us!
Kind Regards, Team Watch.co.uk
20 Apr 2024
Verified review
Had what I wanted , price was good , delivered within there time estimate. Nothing bad . 5 stars
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Answer by watch.co.uk
22 Apr 2024
Thank you very much for your positive review.
We are happy to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
29 Apr 2024
Verified review
Watch strap, Delivered as promised , identical to the original. Fantastic, thank you
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Answer by watch.co.uk
29 Apr 2024
Thank you very much for your positive review!
Great to hear that everything is to your liking. Greetings, Team Watch.co.uk
28 Apr 2024
Verified review
Easy to use
Website was easy to use & locate the strap required for my Tommy Hilfiger watch
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Answer by watch.co.uk
29 Apr 2024
Thank you very much for your positive review!
Nice to hear that everything is to your liking. Greetings, Team Watch.co.uk
13 days ago
Verified review
Excellent products at very good prices coupled with reasonable delivery times.
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Answer by watch.co.uk
13 days ago
Thank you very much for your positive review!
Great to hear that you are satisfied with us. We look forward to seeing you back with us. Kind Regards, Team Watch.co.uk
4 May 2024
Verified review
Easy to use website
Good description on website, easy to use comparison facility. Prompt despatch.
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Answer by watch.co.uk
13 days ago
Thank you very much for your positive review!
Nice to hear that you were able to make good use of the website. We hope you enjoy your purchase.
Kind Regards, Team Watch.co.uk
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