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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk
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Latest first
3 days ago
Verified review
Quality Service Across the Board
Very quick response not just to the order, but to a customer support query as well. Minor issue dealt with entirely to my satisfaction. Quality. Website needs to be clearer on the sign up for discount offer.
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3 days ago
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3 days ago
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4 days ago
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4 days ago
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4 days ago
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5 days ago
Verified review
Easy to order and arrived within a week and in good condition
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6 days ago
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Answer by watch.co.uk
6 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
6 days ago
Verified review
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Answer by watch.co.uk
6 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
6 days ago
Verified review
Found what I needed
Found exactly what I needed to replace a broken watch strap.
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Answer by watch.co.uk
6 days ago
Thank you very much for your positive review. We hope you enjoy this watch strap for a long time
Greetings, Team Watch.co.uk
6 days ago
Verified review
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Answer by watch.co.uk
6 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
7 days ago
Verified review
Poor postage
I was impressed with the speed they found my product and was ready to dispatch. Unfortunately after paying extra for next day delivery I was left waiting an extra day. I had emailed but received no response
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Answer by watch.co.uk
6 days ago
Thank you very much for your positive review. We apologize that the package arrived later than expected, we hope you enjoy your order. Kind Regards, Team Watch.co.uk
8 days ago
Verified review
time
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Answer by watch.co.uk
6 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
8 days ago
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Answer by watch.co.uk
6 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
9 days ago
Verified review
Recommended *****
Quick delivery thank you
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Answer by watch.co.uk
6 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
9 days ago
Verified review
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Answer by watch.co.uk
6 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
9 days ago
Verified review
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Answer by watch.co.uk
6 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
9 days ago
Verified review
Very good just took long time to arrive
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9 days ago
Verified review
Repeat customer
Having failed to locate a watch strap I was able to order one here. High customer service and reliable tracking.
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