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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Excellent service, and friendly and prompt in communications again.
Thank-you.
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Answer by watch.co.uk
24 Jul 2023
Dear Paul, Thank you for your positive review!
Nice to hear :) We are happy to assist you! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Excellent watch strap.
Delivery could have been quicker but not really a problem.
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Answer by watch.co.uk
24 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
24 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Seiko replacement strap
Order arrived quickly and quality as described
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Quick and efficient, arrived quicker than expected!
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Beautiful summer watch
I hadn’t realised my watch was coming from abroad but explains why it took a while to arrive. I opted for the personalised fit but the individual who did it took out the links only from one end so making the whole look very lopsided. I will have to get it altered annoyingly.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review.
The reason why in this case more links are removed at the bottom is because when you fold the clasp the band is equal on both sides. If this is not the case, you can always send it back to us so that we can adjust it, or you can go to a jeweler in the area. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Lovely watch delivered on time and was working perfectly out of the box
Although the watch was in a nice little metal container, the bubble wrap didn’t have any bubbles, not enough packing the container was rattling against the cardboard box which because of no packing was open at the bottom, other than that I’m completely satisfied with your service.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for this feedback, we will definitely take this into account! Enjoy your purchase and we hope to see you again soon. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Easy to find watch parts.
I was grateful to find such a comprehensive range of watch spares, it was easy to find exactly what I was looking for.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
21 Jul 2023
Verified review
Genuine strap at a good price
Supplied a difficult to find genuine Victorinox watch strap at a very reasonable price.
Delivery could have been a bit quicker.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We are happy to hear that you were able to find the matching watch strap for your watch with us! We offer two different shipping options, DHL Express is the fastest. We hope you enjoy your purchase and hope to see you again! Regards, Team Watch.co.uk
Top customer service and a very fast shipping. Highly recommend watch.co.uk
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
21 Jul 2023
Verified review
Citizen NJ0153-82X Tsuyosa
Easy to review easy to order easy to buy what more do want and finally super quick delivery all round very happy,the watch itself is stunning
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Great quality watch strap, expensive, but I knew that the strap I ordered would be a little pricey. Maybe delivery could be a bit more speedy, but yet again I know that the logistics are difficult.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, That's nice to hear! If you still have questions, we'd love to hear them. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Pleased with the watch. Delivery took longer than anticipated but I was updated regularly.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package took longer than expected. We hope you enjoy your order and we hope to see you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
No hassle..strap looks ‘proppa’
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
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