watch.co.uk
Reviews:

1,038 reviews in the last 12 months6,862 total reviews  

4.74
Excellent

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Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk

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3 Aug 2023
 Verified review
The watch strap is great. Thank you. The delivery took a bit longer than it should have.
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Answer by watch.co.uk
5 Aug 2023
Thank you very much for the nice review and the useful feedback! :) Have a nice day, Team Watch.co.uk
3 Aug 2023
 Verified review
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Answer by watch.co.uk
5 Aug 2023
Thank you very much for the nice review ! :) Have a nice day, Team Watch.co.uk
3 Aug 2023
 Verified review
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order. Regards, Team Watch.co.uk
3 Aug 2023
 Verified review
Service and delivery was prompt and my son was very pleased with his new watch.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
3 Aug 2023
 Verified review
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order. Regards, Team Watch.co.uk
2 Aug 2023
 Verified review
Took a week or so, did not realise it came from the Netherlands but efficient info, good quality strap, would have been useful to have instructions for how to change strap but YouTube solved that
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
2 Aug 2023
 Verified review
Got exactly what I wanted A quicker turnover would be my only suggestion, but not a complaint.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
2 Aug 2023
 Verified review
All good only downside was I had no delivery date until the day before
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review! We are sorry to hear that you were not previously informed of the delivery day, when a package is sent we always send an email with tracking information, you may have received this email in the spam inbox. Sorry for the inconvenience! we hope you like the product :) If you have any questions, please let us know. Kind regards, Team Watch.co.uk
2 Aug 2023
 Verified review
The watch strap I ordered was exactly what I wanted, a replica of a strap I originally had on the watch. The only criticism I would place is that it took quite a while to arrive.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for the positive feedback. We hope you enjoy your purchase. Greetings, Service team Watch.co.uk
2 Aug 2023
 Verified review
Superb
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.o.uk
1 Aug 2023
 Verified review
Swatch watchstraps I ordered are just like the pictures online - true to colour. And arrived perfectly packaged. I really appreciated the email updates on where my delivery was during the process. I shall be using watch.co.uk again, and recommending them to my friends with Swatches - finding somewhere to buy quality replacement watchstraps, and not just black, navy or brown, especially for the Irony series (if buying leather watchstraps) is quite a task. Very happy with my purchases.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
1 Aug 2023
 Verified review
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order. Regards, Team Watch.co.uk
1 Aug 2023
 Verified review
1st class service, quick delivery, would highly recommend
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Answer by watch.co.uk
1 Aug 2023
Good afternoon, thank you for your review! Glad to hear that everything went smoothly. We hope to see you again in the future! Sincerely, Team Watch.co.uk
1 Aug 2023
 Verified review
Watch.co.uk stocked a strap unavailable anywhere else
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Answer by watch.co.uk
1 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk
1 Aug 2023
 Verified review
Kaikki meni kuten piti.
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Answer by watch.co.uk
1 Aug 2023
Good afternoon, Glad to hear that everything is to your liking! Enjoy your purchase. Regards, Team Watch.co.uk
PE
1 Aug 2023
 Verified review
Good selection and a fair price Delivery was a little slow
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Answer by watch.co.uk
1 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
30 Jul 2023
 Verified review
Great watch and quick delivery
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Answer by watch.co.uk
31 Jul 2023
Good afternoon, thank you for your great review! We are very happy to see you satisfied with our service :) Kind regards, Team Watch.co.uk
29 Jul 2023
 Verified review
Watch strap arrived and as described Many thanks
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Answer by watch.co.uk
31 Jul 2023
Thank you very much for your great feedback! :) See you soon, Team Watch.co.uk
29 Jul 2023
 Verified review
Excellent service - kept me informed of progress
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Answer by watch.co.uk
31 Jul 2023
Good afternoon, thank you for your great review! We are very happy to see you satisfied with our service :) Kind regards, Team Watch.co.uk
29 Jul 2023
 Verified review
The product is great, and as described. Delivery was very quick
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Answer by watch.co.uk
31 Jul 2023
Good afternoon, thank you for your great review! We are very happy to see you satisfied with our service :) Kind regards, Team Watch.co.uk