watch.co.uk
Reviews:

1,036 reviews in the last 12 months6,856 total reviews  

4.74
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Feb 2018
The Trustmark indicates trustworthy online retailers.
watch.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for watch.co.uk

Sort by  
Latest first
(850)
(131)
Reset
13 Aug 2023
 Verified review

leather Swatch SKin strap

item as described, arrived on time (from Europe) would prefer if they had not used EVRI/Hermes as other delivery companies are easier to deal with.
Report review
Answer by watch.co.uk
14 Aug 2023
Good afternoon, Thank you for your positive review. Thanks for the feedback! we will definitely take this and review it. Enjoy your purchase, and hope to see you next time. Kind Regards, Team Watch.co.uk
12 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
14 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
12 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
14 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
NR
Nick R.
Halesowen, West Midlands
12 Aug 2023
 Verified review
Good quality product. Slight hitch with delivery, but this was quickly resolved.
Report review
Answer by watch.co.uk
14 Aug 2023
Thank you for your positive review! enjoy your purchase, and we hope to see you back with us soon. Regards, Watch.co.uk
12 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
14 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
11 Aug 2023
 Verified review

Excellent Service

I bought two watch straps that are not available in New Zealand and they were delivered within four weeks.
Report review
Answer by watch.co.uk
11 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order, and hope to see you next time Regards, Team Watch.co.uk
10 Aug 2023
 Verified review

Peace of mind

The information and picture confirming my type of watch against the bezel number gave me confidence in purchasing the correct watch strap. All other sites left me unconvinced.
Report review
Answer by watch.co.uk
11 Aug 2023
Glad to hear that our website helped you find the right strap! Enjoy your purchase and we hope to see you again. Regards, Team Watch.co.uk
10 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
11 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
10 Aug 2023
 Verified review

quick and good quality, as per pictures.

quick, good quality, as advertised.
Report review
Answer by watch.co.uk
10 Aug 2023
We're delighted to hear that your order arrived swiftly! Our team works diligently to ensure timely delivery, and we're thrilled it made a positive impact on your shopping experience. Kind Regards, Team Watch.co.uk
10 Aug 2023
 Verified review

Delivered as promised

Delivered as promised. Product as described.
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for your positive review! enjoy your purchase, and we hope to see you back with us soon. Regards, Watch.co.uk
10 Aug 2023
 Verified review
They did not have the first watch I ordered. They informed me it did not meet their standards. The money was refunded the next day. The new order arrived quickly and I was kept informed at every stage.
Report review
Answer by watch.co.uk
10 Aug 2023
Good afternoon, Thank you for your positive review! Enjoy your order, and hope to see you next time Regards, Team Watch.co.uk
10 Aug 2023
 Verified review

Clear product info

I bought two replacement watch straps for my watch. The website was clear about the product description and match with my watch and the strap fitted easily.
Report review
Answer by watch.co.uk
10 Aug 2023
Glad to hear that everything is to your liking! Enjoy your purchase Regards, Watch.co.uk
10 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
10 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
9 Aug 2023
 Verified review
Easy to navigate the site and good product.
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for the positive feedback on our website! We designed it with our customers in mind, and we're delighted that you find it user-friendly. We're here to make your shopping experience seamless and enjoyable! Kinds Regards, Team Watch.co.uk
9 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for your positive review! Kinds regards, Team Watch.co.uk
9 Aug 2023
 Verified review
Website was easy to use. Everything exactly as you promised until the Customs stopped the parcel until I paid GST (Goods and Services tax). Their form was so complicated I had to get my son, a Senior Lawyer to deal with it. Then watch arrived shortly after that. Beautiful watch. Delighted with it and the colour Unbelievable they are not stocked in Jersey. In the 80s they were available everywhere here.
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for the positive feedback on our website! We designed it with our customers in mind, and we're delighted that you find it user-friendly. We're here to make your shopping experience seamless and enjoyable! Kind Regards, Team Watch.co.uk
9 Aug 2023
 Verified review

Fossil watch strap

Lovely replacement strap. Delivered promptly and was updated regularly.
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for your kind words! We're delighted to hear that you're enjoying the exceptional quality of our watches. Your satisfaction is our top priority. Kind Regards, Team Watch.co.uk
9 Aug 2023
 Verified review

Good product

I bought a Seiko watch bracelet, it is identical to the existing, and for a good price, well pleased, only issue I had was, I paid to track and did not receive a tracking number so was unable to track, however it arrived via Royal Mail on the day stated.
Report review
Answer by watch.co.uk
10 Aug 2023
Thank you for taking the time to share your positive experience! We pride ourselves on delivering excellent service, and we're thrilled to have met your expectations. If you ever need assistance, we're always here for you! Kind Regards, Team Watch.co.uk
7 Aug 2023
 Verified review
Report review
Answer by watch.co.uk
8 Aug 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon! Regards, Team Watch.co.uk