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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
13 days ago
Verified review
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Answer by watch.co.uk
12 days ago
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
13 days ago
Verified review
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Answer by watch.co.uk
12 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
13 days ago
Verified review
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Answer by watch.co.uk
12 days ago
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
13 days ago
Verified review
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Answer by watch.co.uk
12 days ago
Thank you very much for your great review!
Kind Regards, Team Watch.co.uk
13 days ago
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Answer by watch.co.uk
12 days ago
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
16 Apr 2024
Verified review
Wrong item sent
But they resolved the issue and have resent the correct item after a message sent through website was not answered I had to call, I suggest if you want an issue resolving then call
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Answer by watch.co.uk
13 days ago
Good day, Thank you very much for your review.
We are happy that we were able to resolve the issue. We do our best to always respond to emails we receive within 24-48 hours.
Hopefully you will enjoy your purchase. Kind Regards, Team Watch.co.uk
14 Apr 2024
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Answer by watch.co.uk
15 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
14 Apr 2024
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Answer by watch.co.uk
15 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
14 Apr 2024
Verified review
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Answer by watch.co.uk
15 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
14 Apr 2024
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Answer by watch.co.uk
15 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
14 Apr 2024
Verified review
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Answer by watch.co.uk
15 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
14 Apr 2024
Verified review
Quick delivery the strap fits perfectly on the watch and looks great, I had wasted money on substitute strap the watch now looks good and feels great.
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Answer by watch.co.uk
15 Apr 2024
Thank you for your great review!
Good to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
13 Apr 2024
Verified review
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Answer by watch.co.uk
15 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
13 Apr 2024
Verified review
quick delivery , well packaged
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Answer by watch.co.uk
15 Apr 2024
Thank you for your great review!
Good to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
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