Lovevery Europe
Reviews:

88 reviews in the last 12 months201 total reviews  

4.93
Excellent

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Top positive review

13 Jul 2023
 Verified review
The play mat/gym is absolutely amazing! The play gym from LovEvery is an amazing baby development and entertainment piece of equipment that was clearly designed and engineered with care and thorough thought. Every single corner of it has purpose that focuses on maximising engagement and growth. The gym comes with a manual that provides very informative explanations about various stages of your baby's development as well as guides you through the various ways that you can interact with your baby through the play gym as well as how the baby can interact with it.

Top negative review

18 Aug 2023
 Verified review
Item arrived quick but with faulty part. Have sent multiple messages through various means but nothing back. Cant even return it because I have to wait for reply. No company is that busy to not reply for over a week. Stuck in limbo
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Reviews for Lovevery Europe

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Latest first
20 Oct 2023
 Verified review

3rd year of playkits and counting…

This is our 3rd year of playkits, and both of our babies have loved the play gym! These are such good quality, long lasting, thoughtful playthings that I will be re-used and loved by all our children for years to come ❤️
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19 Oct 2023
 Verified review
Great toys at just the right time developmentally, but that last a lot longer too, both in terms of interest and quality. Highly recommend!
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19 Oct 2023
 Verified review

Great Product

Beautiful products and fast, efficient delivery. Bought items for new Grandson and taking out to Hong Kong in a few weeks.
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16 Oct 2023
 Verified review
Love the quality of toys, love the thought process behind everything and the little books that come with the boxes. We look forward to our boxes so much! It would be good if you offered an option to pay monthly, to spread out the cost. And if you offered the books to be bought separately. I love that you’re not adding some more books to the boxes but it would be good to have the whole library to be able to choose which ones to buy.
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12 Oct 2023
 Verified review

Never regretted once!

Level of creativity alongside the simplicity of the toys. Quality and cuteness of each well thought piece. Brilliant customer support.
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24 Sept 2023
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22 Sept 2023
 Verified review
Excellent quality and aesthetically attractive. Only wish is that the playthings had listed on the bottom which stage they were for. That would make packing up and reusing for a second child easier. I've had to write with marker which months each item are designed for so we introduce them to our new baby in the right order
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16 Sept 2023
 Verified review
Great so fast at replying easy to use highly recommend
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11 Sept 2023
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29 Aug 2023
 Verified review
The toys are of good quality although lately we have received products which were slightly damaged meaning that quality control deteriorates. The customer service has definitely deteriorated. Responses take much longer, are vague and are reluctant to provide refunds/replacements for faulty products. On top of that the marketing of ‘right toys at the right time’ is wrong. Every child is different and being more flexible with the sale of the toys would have worked better from a child development point of view. We have received a number of toys which arrived too late or too early for us.
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24 Aug 2023
 Verified review
Toys and books are so loved by my son, definitely his favourites. Fantastic customer service whenever I’ve needed it. Had a subscription since my 2 year old was 6 months.
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22 Aug 2023
 Verified review
Great customer service. Excellent and unique products.
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22 Aug 2023
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21 Aug 2023
 Verified review
Great product and excellent customer service. Great quality items in all the play kits. Customer service has helped me replace a broken part, get an extra book, and answer questions several times. Super responsive. I also love that we could skip a kit as we had similar items already.
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18 Aug 2023
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18 Aug 2023
 Verified review
Wonderful high quality toys. Sometimes seems a bit pricey, especially for the books but my little one loves everything
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18 Aug 2023
 Verified review

zero communication

Item arrived quick but with faulty part. Have sent multiple messages through various means but nothing back. Cant even return it because I have to wait for reply. No company is that busy to not reply for over a week. Stuck in limbo
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Answer by Lovevery Europe
18 Aug 2023
Hi there, Thank you for your message. Our sincere apologies for the delay. We are experiencing a high volume of requests and do our very best to get back to everyone in a timely manner. We'll contact you directly to assist in resolving the issue! Love, The Lovevery Team
16 Aug 2023
 Verified review
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15 Aug 2023
 Verified review
Good quality craftsmanship no baby to try it with yet but hopefully she will love it
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13 Aug 2023
 Verified review
I love the sets and the customer service is great. The books are so much better than anything else on the market and the kits are brilliant
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