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Top positive review
5 Oct 2023
Verified review
Good products at fair prices and by and large they stock all the accessory equipment you're likely to need for your pumping application.
It would be further helpful if the company defined clean, grey, dirty water in terms of respective frequency distribution of particle sizes per unit volume and quoted the tolerance of different types of pumps to particle sizes. For example, state whether a clean water pump will tolerate particle sizes of say 100 microns or more. In this connection the provision of a suitable range of hose filters would project the company to the "top of the tree."
1). Don’t state on your website to prospective purchasers you have an item in stock when you DONT!
2) Don’t tell customers via your customer service that an item will be dispatched today & delivered tomorrow when it clearly won’t as you don’t physically have it in stock!
3) ordered six days ago & still no delivery, no tracking information, no indication of being dispatched & told again by customer service on the phone it will be with you tomorrow.
Only order if you are not in a hurry to receive the item. No good if you are an engineer with a client who has no water supply for six days so far.
Company has good comms, and delivered a good quality pump quickly. I'm pleased with the job it is doing for me.
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26 Feb 2024
Verified review
great product, very prompt delivery, great communication.
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22 Feb 2024
Verified review
Superb service and was given good advice on replacement.
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25 Feb 2024
Verified review
Price was excellent. Delivery was fast and next day.
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1 Mar 2024
Verified review
LM waterpump purchase
Had the pump ex-stock with next day delivery
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22 Feb 2024
Verified review
Swift delivery and excellent product.
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6 Mar 2024
Verified review
Great customer service
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23 Feb 2024
Verified review
Quickly despatched.
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17 Feb 2024
Verified review
Good quick service
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9 Feb 2024
Verified review
Good quick service
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20 Feb 2024
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11 Feb 2024
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11 Feb 2024
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18 Jan 2024
Verified review
The pump is just as described and arrived quickly.
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13 Jan 2024
Verified review
Excellent prompt service. Much appreciated.
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28 May 2023
Verified review
Great bit of kit, does what is sayes on the box.
I would have liked a power cable attached. I was a bit suprised that it didn't come with one and it could have delayed me with the set up, which woud have been disappointing.
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7 Oct 2023
Verified review
Top candidate for water pumps
Very clear website on water pumps, very competitive prices (including delivery charges), a very wide range of pumps and helpful guidance on setting up. Overall, I think it is the best website dedicated to water pumps.
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15 Jul 2023
Verified review
Customer Service
On receipt of new pump found it had no electrical activity out of the box. An immediate replacement was sent without delay. Able to contact customer services with no difficulty to explain predicament
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9 Jun 2023
Verified review
101%
Nearly every supplier quotes next day delivery but it takes from a few days, weeks or never turns up.
Water pump.com delivered the next day, have made a favorite and now my preferred supplier.
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5 Jul 2023
Verified review
Phoned for advice very helpful did no go for the one that was recommended as it was out of stock.
Got the next one down dose the job perfectly great service thanks for you great help
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