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Top positive review
5 Oct 2023
Verified review
Good products at fair prices and by and large they stock all the accessory equipment you're likely to need for your pumping application.
It would be further helpful if the company defined clean, grey, dirty water in terms of respective frequency distribution of particle sizes per unit volume and quoted the tolerance of different types of pumps to particle sizes. For example, state whether a clean water pump will tolerate particle sizes of say 100 microns or more. In this connection the provision of a suitable range of hose filters would project the company to the "top of the tree."
Despite being a .co.uk website, it seems that products are from the Netherlands, with EU plugs. They send an adapter, but this is very large, and not suitable for IP66 sockets that you'll find in UK gardens.
As a result, this was a wasted purchase - the pump couldn't plug in without either voiding the warranty by rewiring the plug; or by paying for an electrician to retrofit my garden electrics for an EU product from a UK website!
After a few emails to & fro, the company sent me a return label, although customer service indicated that they thought I had "changed my mind" about the product.
I have since bought a pump from a UK company, that plugged into my IP66 socket and worked from the box. Lesson learned... check where the item will actually be sent from.
Problems with my pump were quickly identified and a new one delivered under warranty very quickly.
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15 Apr 2024
Verified review
Nice website, competitive pricing. Improvements, may be little more detail on the accessories needed to connect to a garden hose.
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14 Apr 2024
Verified review
Could have been a lot more helpful in giving advice on products sold on the website. Seemed to be a lack of willingness to offer fairly simple guidance on which attachments go on a pump, or possibly a lack of knowledge of the said product.
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11 Apr 2024
Verified review
good price and quick delievery
good price and quick delivery
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11 Apr 2024
Verified review
exactly the pump that I ordered, delivered within the 3 days as promised. Can't do better than that.
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11 Apr 2024
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11 Apr 2024
Verified review
Very prompt service, pricing excellent overall quality service.
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