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Waterpump.co.uk
Reviews:

136 reviews in the last 12 months290 total reviews  

4.48
Good

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Top positive review

5 Oct 2023
 Verified review
Good products at fair prices and by and large they stock all the accessory equipment you're likely to need for your pumping application. It would be further helpful if the company defined clean, grey, dirty water in terms of respective frequency distribution of particle sizes per unit volume and quoted the tolerance of different types of pumps to particle sizes. For example, state whether a clean water pump will tolerate particle sizes of say 100 microns or more. In this connection the provision of a suitable range of hose filters would project the company to the "top of the tree."
EK

Top negative review

8 Dec 2023
 Verified review
1). Don’t state on your website to prospective purchasers you have an item in stock when you DONT! 2) Don’t tell customers via your customer service that an item will be dispatched today & delivered tomorrow when it clearly won’t as you don’t physically have it in stock! 3) ordered six days ago & still no delivery, no tracking information, no indication of being dispatched & told again by customer service on the phone it will be with you tomorrow. Only order if you are not in a hurry to receive the item. No good if you are an engineer with a client who has no water supply for six days so far.
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Reviews for Waterpump.co.uk

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Latest first
14 Nov 2023
 Verified review
A great product at a very good price and delivered next day. What's not to like?
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13 Nov 2023
 Verified review
easy and quick to deal with everything done on time or before
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13 Nov 2023
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10 Nov 2023
 Verified review
Fast and correct delivery.
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10 Nov 2023
 Verified review

Happy Customer

Perfect product for my needs and faultless Service
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29 Oct 2023
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28 Oct 2023
 Verified review
Quick despatch.
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23 Oct 2023
 Verified review
i liked the quick turn around and the fact from the questions answered they gave me options for my needs
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23 Oct 2023
 Verified review
Delivery was very quick
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22 Oct 2023
 Verified review
Excellent service and delivery
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21 Oct 2023
 Verified review

Great product range and prices

The range of products was great, the information pages were helpful, the prices were competitive, and delivery was quick. The only hiccup was that the pump was a European model; this was clearly known by the supplier, because an EU-UK plug adaptor was included, but the instruction manual didn't contain an English section so I had to find it online, download and print it.
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20 Oct 2023
 Verified review
Fast delivery and good price
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12 Oct 2023
 Verified review
Really quick delivery time. Very impressed.
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10 Oct 2023
 Verified review
Very quick delivery.
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10 Oct 2023
 Verified review
Ordered pump one afternoon and it was delivered the following morning
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7 Oct 2023
 Verified review

Top candidate for water pumps

Very clear website on water pumps, very competitive prices (including delivery charges), a very wide range of pumps and helpful guidance on setting up. Overall, I think it is the best website dedicated to water pumps.
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EK
5 Oct 2023
 Verified review
Good products at fair prices and by and large they stock all the accessory equipment you're likely to need for your pumping application. It would be further helpful if the company defined clean, grey, dirty water in terms of respective frequency distribution of particle sizes per unit volume and quoted the tolerance of different types of pumps to particle sizes. For example, state whether a clean water pump will tolerate particle sizes of say 100 microns or more. In this connection the provision of a suitable range of hose filters would project the company to the "top of the tree."
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28 Sept 2023
 Verified review
very good service all round
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26 Sept 2023
 Verified review
Not great! so far i havent had my water pump, 7 days in and not a squeek from you, also impossible to reach on the phone it seems
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Answer by Waterpump.co.uk
2 Oct 2023
Dear customer, We apologize for any inconvenience you've experienced. It appears there may have been a delay in communication. We received your message on the 26th and promptly resolved the issue on the 27th, within one day. If you have any further concerns, please feel free to reach out to us. Your satisfaction is important to us.
26 Sept 2023
 Verified review
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