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Top positive review
28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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20 Dec 2023
Verified review
Fantastic customer service! Honestly, we were blown away. We didn't think you would be able to get it to us so quickly and the driver you sent was the nicest most helpful guy in the world. Your company is amazing!
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15 Sept 2023
Verified review
Product looks good but have not fitted yet. Delivery was excellent ordered Thurs pm arrived Friday lunchtime,this is very good service. Highly recommend.
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3 Dec 2023
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Fabulous fire not installed yet. But delivery service fabulous and the guy who delivered it was extremely helpful 100% to him thank you
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23 Sept 2023
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Professional service
Whilst there was an issue and the wrong fire guard was delivered, the problem was sorted promptly and very professionally with no hassle
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26 Oct 2023
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Very helpful staff, they helped extremely well with my order over the phone.
Delivery was amazing, actually arrived next morning at 8am
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20 Sept 2023
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👍👍👍very professionell Handling, me in Germany you in Britannien Everything went to plan. Well done all of you.👍👍👍
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27 Dec 2023
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Excellent Service …
I have purchased from Glowing Embers many times and have always received excellent service and quick delivery.
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23 Oct 2023
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Very good service. Pleased with the stove, and it arrived in 5 days as promised
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19 Dec 2023
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Excellent service, packaging could of been a bit better. Otherwise excellent.
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1 Aug 2023
Verified review
Order was quick and easy, item arrived well packaged, would recommend
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Answer by glowing-embers.co.uk
2 Aug 2023
Thank you for the wonderful review and for taking the time to share your feedback
17 May 2023
Verified review
Another successful job done
I particularly like the speed and efficiency of the delivery
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Answer by glowing-embers.co.uk
19 May 2023
Thank you for the wonderful review and for taking the time to share your feedback
16 Dec 2023
Verified review
Had a question about my order, really friendly service
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26 Dec 2023
Verified review
Very prompt and just in time fkr Christmas
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6 Aug 2023
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Fire bricks cut to exact size required
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19 Dec 2023
Verified review
Prompt delivery.and we really like the bellows- beautiful quality.
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