glowing-embers.co.ukReviews:
68 reviews in the last 12 months2,021 total reviews
Excellent
TrustmarkValid
Top positive review
28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
Read more
Top negative review
24 Mar 2024
Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
Read more
Reviews for glowing-embers.co.uk
22 Aug 2023
Verified review
6 inch twin wall shield master flue
Some of the components ordered were out of stock . I was contacted promptly and offered a refund . I was also given a date for delivery of the whole order which I accepted.
Great price , product and communication would certainly recommend Glowing Embers .
Report review
6 Aug 2023
Verified review
Fire bricks cut to exact size required
Report review
1 Aug 2023
Verified review
Order was quick and easy, item arrived well packaged, would recommend
Report review
Answer by glowing-embers.co.uk
2 Aug 2023
Thank you for the wonderful review and for taking the time to share your feedback
21 Jul 2023
Verified review
Report review
Answer by glowing-embers.co.uk
27 Jul 2023
Thanks so much for sharing your 5* experience with us. We hope to see you again soon.
30 Jun 2023
Verified review
Quick to dispatch but box looked like it had been used like a rugby ball in the delivery warehouse and items in box without any form of protection
Report review
Answer by glowing-embers.co.uk
7 Jul 2023
Thank you for leaving us your review, I am sorry to hear your parcel arrived in this condition I can assure you that all parcels leave our warehouse in perfect condition however when the parcels are in the couriers hands we would hope and they usually do take very good care of our parcels unfortunately on some rare occasions this may not be the case with one or two drivers. Thank you for your feedback to help us to improve service for everyone.
2 Jun 2023
Verified review
Very helpful and easy to contact.
Very helpful
Report review
Answer by glowing-embers.co.uk
2 Jun 2023
Thank you so much for taking the time to leave us this amazing 5* review
20 May 2023
Verified review
Very fast transaction and delievery
Report review
Answer by glowing-embers.co.uk
24 May 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
17 May 2023
Verified review
Another successful job done
I particularly like the speed and efficiency of the delivery
Report review
Answer by glowing-embers.co.uk
19 May 2023
Thank you for the wonderful review and for taking the time to share your feedback