glowing-embers.co.uk- Logo - reviews

glowing-embers.co.uk
Reviews:

68 reviews in the last 12 months2,021 total reviews  

4.57
Excellent

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Top positive review

28 Nov 2023
 Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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Top negative review

24 Mar 2024
 Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
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Reviews for glowing-embers.co.uk

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Latest first
1 Dec 2023
 Verified review
Always prompt on time and good value
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1 Dec 2023
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28 Nov 2023
 Verified review
It was well protected against damage and the driver was very good
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28 Nov 2023
 Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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26 Nov 2023
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23 Nov 2023
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Efficient
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11 Nov 2023
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5 Nov 2023
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31 Oct 2023
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Great service fast delivery
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29 Oct 2023
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Extremely helpful and knowledgeable

Stacey Was very helpful and advised the parts we would need.
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26 Oct 2023
 Verified review
Very helpful staff, they helped extremely well with my order over the phone. Delivery was amazing, actually arrived next morning at 8am
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23 Oct 2023
 Verified review
Very good service. Pleased with the stove, and it arrived in 5 days as promised
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7 Oct 2023
 Verified review
Every thing was delivered on time
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29 Sept 2023
 Verified review
Thank you for a prompt delivery
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23 Sept 2023
 Verified review

Professional service

Whilst there was an issue and the wrong fire guard was delivered, the problem was sorted promptly and very professionally with no hassle
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20 Sept 2023
 Verified review
👍👍👍very professionell Handling, me in Germany you in Britannien Everything went to plan. Well done all of you.👍👍👍
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20 Sept 2023
 Verified review
I ordered 2 tubes of KOS Flue cement on the 13th september, and paid you £21-21. I am still waiting for the order to arrive so as i can re-seal the log burner flue pipes. PLEASE could you advise me when i am likely to receive this item. Yours. Mr S Saxon.
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15 Sept 2023
 Verified review
Product looks good but have not fitted yet. Delivery was excellent ordered Thurs pm arrived Friday lunchtime,this is very good service. Highly recommend.
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14 Sept 2023
 Verified review
Product s out of stock. Alot,?
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8 Sept 2023
 Verified review
Always prompt and helpful
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Answer by glowing-embers.co.uk
8 Sept 2023
Thank you for the wonderful review.