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Top positive review
28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
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Reviews for glowing-embers.co.uk
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29 Jan 2024
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Transaction done properly.
The stove was delivered very promptly on "proper" transport with tail lift and a helpful driver. Everything in good condition and as expected.
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23 Jan 2024
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Ordering was simple, good value and prompt delivery. Planning on using cut to order tool soon.
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22 Jan 2024
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Brilliant advisors, shocking delivery service
The advisors I've dealt with have been really helpful, what's let the company down is the courier they use, absolutely shocking
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16 Jan 2024
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Excellent service and delivery time.
The glass arrived quickly and fitted perfectly. One very happy customer.
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8 Jan 2024
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Contact supplier info very good
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6 Jan 2024
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Great Service
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27 Dec 2023
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Excellent Service …
I have purchased from Glowing Embers many times and have always received excellent service and quick delivery.
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26 Dec 2023
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Very prompt and just in time fkr Christmas
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26 Dec 2023
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Saved Christmas!
The communication from the company was excellent, and my glass door was delivered on time The glass did have a slight crack in the corner. I was so pleased it was delivered quickly.
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20 Dec 2023
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Fantastic customer service! Honestly, we were blown away. We didn't think you would be able to get it to us so quickly and the driver you sent was the nicest most helpful guy in the world. Your company is amazing!
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19 Dec 2023
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Prompt delivery.and we really like the bellows- beautiful quality.
Prompt delivery.and we really like the
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19 Dec 2023
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Excellent service, packaging could of been a bit better. Otherwise excellent.
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16 Dec 2023
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Fast delivery, but I didn't receive a despatch email, so I had to rebook. I was left hanging in phone for 40 mins waiting for answer
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16 Dec 2023
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Had a question about my order, really friendly service
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7 Dec 2023
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Great service fast delivery
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4 Dec 2023
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4 Dec 2023
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Since my order I have not had any update
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3 Dec 2023
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Fabulous fire not installed yet. But delivery service fabulous and the guy who delivered it was extremely helpful 100% to him thank you
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