FutureShop.co.ukReviews:
1,423 reviews in the last 12 months17,822 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
AP
Adam P.
Welshpool
1 May 2023
Verified review
Very well terminated speaker cable and great customer support care and advice excellent well pleased.
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Answer by FutureShop.co.uk
1 May 2023
Hi Adam,
Delighted to hear that you are pleased with our speaker cable and that our customer support team provided you with excellent care and advice. We take pride in providing high-quality products and exceptional customer service to our valued customers. We are pleased to hear that our team was able to provide you with the assistance you needed to ensure that you are satisfied with your purchase.
We look forward to serving you again in the future.
1 May 2023
Verified review
Excellent company to buy from. Quick and reliable. Any problems sorted out pronto. Great service. Use them.
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Answer by FutureShop.co.uk
1 May 2023
Thank you for your five-star review. We are pleased to hear that our team was able to respond to your enquiries quickly and in a kind manner. At Future Shop, we strive to provide prompt and friendly customer service to our valued customers, and we are glad that we were able to meet your expectations. We will continue to work hard to provide excellent service to all of our customers.
Thank you for choosing Future Shop, and we look forward to serving you again in the future.
Best regards,
30 Apr 2023
Verified review
Thet are fast and kind to answer
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Answer by FutureShop.co.uk
1 May 2023
We are pleased to hear that our team was able to respond to your inquiries quickly and in a kind manner.
At Future Shop, we strive to provide prompt and friendly customer service to our valued customers, and we are glad that we were able to meet your expectations. We will continue to work hard to provide excellent service to all of our customers.
Thank you for choosing Future Shop, and we look forward to serving you again in the future.
MW
Mark W.
Exeter.
29 Apr 2023
Verified review
Helpful, knowledgeable and honest.
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Answer by FutureShop.co.uk
1 May 2023
Thank you for sharing your positive experience with Future Shop. We are pleased to hear that our staff provided you with helpful and knowledgeable service, and that they were honest in their interactions with you.
At Future Shop, we pride ourselves on our knowledgeable and friendly staff who are dedicated to providing the highest level of service to our customers. We are delighted to hear that our staff was able to meet your needs and exceed your expectations.
Thank you for choosing Future Shop, and we look forward to serving you again in the future.
29 Apr 2023
Verified review
Wide range of quality products, easy to follow web site, easy payment and quick delivery. What more could you ask for.
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Answer by FutureShop.co.uk
1 May 2023
Hi Neil,
Thank you for taking the time to share your positive experience with Future Shop. We are delighted to hear that you were pleased with our wide range of quality products and found our website easy to navigate. We also appreciate your feedback on our easy payment process and quick delivery.
At Future Shop, we strive to provide our customers with a seamless shopping experience, and we are glad that we were able to meet your expectations. We will continue to work hard to provide a wide variety of quality products and to make the shopping process as easy and convenient as possible for our customers.
Thank you for choosing Future Shop, and we look forward to serving you again in the future.
28 Apr 2023
Verified review
Quality product
Timely delivery, quality product
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Answer by FutureShop.co.uk
28 Apr 2023
Hi Andrew,
Thank you for your five-star review. We're thrilled to hear that you had a great experience with us, from our quick delivery to the quality of our product.
We hope to continue providing the best service possible.
28 Apr 2023
Verified review
Very happy!
Cables were shipped after 72hr burn in time last Friday and arrived the next Friday in country Australia! Cables are very flexible and sound great. Happy!
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Answer by FutureShop.co.uk
28 Apr 2023
Thank you for the great review! We are glad to hear that you are happy with the cables and that they arrived in Australia in a timely manner. We appreciate your feedback and are pleased that you gave us five stars.
Thank you again for shopping at Future Shop!
28 Apr 2023
Verified review
Very professional
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Answer by FutureShop.co.uk
28 Apr 2023
Thank you very much for your positive review.
Here at Future Shop, we always strive to provide professional service, and we're delighted that you enjoyed your experience with us.
We look forward to your next visit!
27 Apr 2023
Verified review
Great cable, great price, delivered in a few days
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Answer by FutureShop.co.uk
27 Apr 2023
Hi Andy,
Thank you for your review. We are so glad to hear you were satisfied with your Future Shop purchase. Our utmost priority is to provide our customers with the highest quality items at great prices and fast and reliable shipping.
We are thrilled that we were able to meet or exceed your expectations. Thank you for shopping with us!
27 Apr 2023
Verified review
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Answer by FutureShop.co.uk
27 Apr 2023
Hi Anthony,
Thanks for the great review. We really appreciate you taking the time to provide such a positive review.
We strive to provide excellent service and products, and we're glad that you're satisfied.
Thank you again!
27 Apr 2023
Verified review
Great Experience. Recommended. Item shipped quickly and arrived as described.
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Answer by FutureShop.co.uk
27 Apr 2023
Hi Thomas,
Thank you for the great review/ We are glad to hear that your experience was positive with us and that your item arrived quickly and as described.
We appreciate your recommendation. Thank you for being a valued customer!