FutureShop.co.ukReviews:
1,441 reviews in the last 12 months17,886 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
1 Jun 2023
Verified review
Satisfactory service on all orders.
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Answer by FutureShop.co.uk
1 Jun 2023
Hi David,
Thank you for your review. We are pleased to hear that our service on all of your orders was satisfactory. We appreciate your five-star rating!
1 Jun 2023
Verified review
They are very helpful with their unbiased advice and delivery of my cable was super fast. So highly recommended
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Answer by FutureShop.co.uk
1 Jun 2023
Thank you for your kind words. We are so glad to hear that our team was able to provide you with the helpful advice you needed and that your delivery was timely.
We will continue working hard to provide the best service possible.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Michael,
Thank you for your positive review. We appreciate your support and are glad you had a great experience with Future Shop.
DS
David S.
Brighton and Hove
31 May 2023
Verified review
Great products, fair prices, free burn in and speedy delivery.
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Answer by FutureShop.co.uk
1 Jun 2023
Hi David,
Thank you for your review. We are so glad that you had a great experience with us at Future Shop.
We work to offer the best products and competitive prices, so we are pleased to hear that you were satisfied with both. We also appreciate you mentioning our free burn-in and speedy delivery services.
Thank you again for your positive feedback.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Thore, thank you for your five-star review.
We appreciate your feedback and are glad you had a great experience at Future Shop!
31 May 2023
Verified review
Quick and excellent service
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Selva,
Thank you for taking the time to leave us a review. We are so pleased to hear that you had a quick and excellent service experience with us!
If there is anything else we can do for you, please don't hesitate to let us know.
MR
Michael R.
Lincoln UK
31 May 2023
Verified review
Well Done Future Shop
I have been served by a number of telephone advisers across the years and have ALWAYS been given quality advice which has enabled me to develop my system with high-end components.
Your training and management must be of a consistent standard.
Well done Future Shop - I will continue to be a customer!
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Answer by FutureShop.co.uk
1 Jun 2023
Thank you for the positive review, Michael!
We are so pleased to hear that our advisers have provided you with quality advice, enabling you to develop your system with high-end components. We strive to maintain a consistent standard of training and management, so we are thrilled that it is being recognised.
We look forward to continuing to serve you as a customer.
31 May 2023
Verified review
Nothing
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Ian,
Thank you for taking the time to review us! We are pleased that you enjoyed your experience with us and appreciate your five-star rating.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Russell,
Thank you for your five-star review. We're so glad that you had a positive experience with Future Shop.
We hope to see you back soon!
31 May 2023
Verified review
Excellent service
I have always received excellent service from Futureshop. With the item being in stock my goods were always quickly dispatched and securely packaged. When I had an issue with a cable they answered my query quickly and offered either a direct replacement, or an alternative product.
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Answer by FutureShop.co.uk
1 Jun 2023
Thank you for your review, Stuart! We are so glad to hear that you've always had a positive experience with us.
We pride ourselves on providing excellent customer service and we're glad that you appreciate it.
Thank you for choosing Future Shop!
31 May 2023
Verified review
Great profesionals, fast shipping, very well packaging
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Answer by FutureShop.co.uk
1 Jun 2023
Thank you for your wonderful review of Future Shop. We appreciate your comments about our professionalism and fast shipping. We also take pride in our careful packaging of our products.
We're glad that you are happy with your experience.
MS
Malcolm S.
Wokingham
31 May 2023
Verified review
Excellent pre sales help and advice and order went extremely smoothly and was kept updated at all times.
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Answer by FutureShop.co.uk
1 Jun 2023
Malcolm,
We are delighted to hear that your pre-sales help and advice were excellent and that your order went smoothly. We always strive to provide excellent customer service and are so glad to hear that we succeeded.
Thank you for taking the time to provide us with your feedback.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
1 Jun 2023
Hi John,
Thank you for your five stars rating.
We're so pleased to hear that your Future Shop experience was positive. We strive to provide excellent customer service and quality products.
We hope to see you again soon.
CG
Clive G.
London
31 May 2023
Verified review
One of the very few Audio/visual retailers who treat customers as human beings. Very highly recommended
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Clive,
Thank you so much for your kind words. We are glad that you appreciate our customer service. We strive to treat all our customers with respect and kindness.
Thank you for your recommendation.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Ian,
Thank you for your five-star review. We appreciate your feedback and are glad you had a great experience at Future Shop.
JK
John K.
GLASGOW
31 May 2023
Verified review
Great service, swift delivery reviews from trusted like minded audiophiles, my go to place for inter connectors and speaker cables
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Answer by FutureShop.co.uk
1 Jun 2023
Hi John,
Thank you for your great review. We are so glad to hear that our service and delivery were satisfactory.
We hope to continue to provide our customers with quality interconnects and speaker cables.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
1 Jun 2023
Hi Adam,
Thank you for your five-star rating.
We at Future Shop are always glad to hear when our customers have had a great experience with us.
31 May 2023
Verified review
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Answer by FutureShop.co.uk
31 May 2023
Hi Michael,
Thank you for your five-star review. We're so glad that you had a positive experience with Future Shop.
We hope to see you back soon
JA
Jeremy A.
Hampshire
29 May 2023
Verified review
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Answer by FutureShop.co.uk
30 May 2023
Thank you for the five stars. We're glad to know that you had a great experience with us at Future Shop. We hope to serve you again soon!
29 May 2023
Verified review
Foi tudo perfeito
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Answer by FutureShop.co.uk
30 May 2023
It was all perfect!!
Thank you for your wonderful review of Future Shop! We are so happy to hear that you had a perfect experience with us. We look forward to serving you again soon.