FutureShop.co.ukReviews:
1,434 reviews in the last 12 months17,892 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
14 Mar 2024
Verified review
Great experience, as usual. Easy to find what I was looking for, website easy to navigate.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael,
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us, as usual. Our goal is to make it easy for our customers to find what they are looking for, and we are happy to hear that our website was easy for you to navigate.
15 Mar 2024
Verified review
Always quick to respond to queries and to ship orders. Good prices and great selection.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are delighted to hear that our customer service has been quick and responsive when addressing your queries and shipping your orders. Our team works hard to ensure a seamless and efficient shopping experience for all our customers.
We also take pride in offering competitive prices and a wide variety of products for you to choose from. Thank you for choosing Future Shop, and we hope to continue providing you with excellent service in the future.
11 Mar 2024
Verified review
Excellent service from beginning to end. Very good communication and excellent quality.
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your positive review of Future Shop! We are dedicated to providing excellent service to our customers, and we are thrilled to hear that your experience with us was nothing short of excellent.
14 Mar 2024
Verified review
Just like Pete Sampras, Top quality service.
Everything I've bought and every piece of advice I've been given has been superb 👍👍
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Steve,
Thank you for your positive review of Future Shop! We are delighted to hear that your purchases and interactions with our team have exceeded your expectations.
3 Apr 2024
Verified review
Arrived quickly on the time promised. Kept updated. Keen pricing and good service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi John,
Thank you for your positive review of Future Shop! We are happy to hear that your order arrived quickly and on time, and that you were kept updated throughout the process.
Our goal is to provide our customers with competitive pricing and excellent service.
8 Apr 2024
Verified review
exceptional service , get the product to you quick, nothing too much trouble.
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your positive review of Future Shop! We take pride in providing exceptional service and delivering products quickly to our customers.
DM
Darren M M.
Reading
27 Mar 2024
Verified review
A great souce of audio kit and service to match .
Keep up your great work , great customer service and great deals A++++++++++
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your fantastic feedback! We're thrilled to hear that you're satisfied with both our audio kit and our service. Providing top-notch customer service and offering great deals are priorities for us, and we're delighted to know that we're hitting the mark.
DM
Darren M M.
Reading
27 Mar 2024
Verified review
My go for audio improvements , good prices and great customer service .
My loyalty to these guys say all you need to know , keep up the good work .
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Darren,
We're incredibly grateful for your loyalty and support! Knowing that we're your go-to choice for audio improvements means everything to us. We're dedicated to offering not only great prices but also exceptional customer service, and we're thrilled to have earned your trust.
14 Mar 2024
Verified review
Amazing service
Very happy with the product and service. Would definitely use again.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael,
Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with our service and product. We strive to provide top-notch service to all of our customers and we are delighted to know that we have met your expectations.
14 Mar 2024
Verified review
Great experience, very easy to deal with and quick delivery.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Kathleen,
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us. Our goal is to provide excellent customer service and make the purchasing process as easy as possible.
1 Apr 2024
Verified review
Good prices, clear description of goods and super delivery.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our prices competitive, our product descriptions clear, and our delivery service superb. Providing a seamless shopping experience from start to finish is our goal, and we're thrilled to have met your expectations.
29 Mar 2024
Verified review
Good products and excellent service - nothing else to say.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you're happy with both our products and our service. Your satisfaction is our ultimate goal, and we're here to provide you with the best experience possible.
AD
Alan D.
Croydon
15 Mar 2024
Verified review
Efficient and fast delivery
Used them several times before
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop. We are glad to hear that you have found our delivery services to be efficient and fast. We truly value your continued business and hope to serve you again in the future. Thank you for choosing Future Shop.
13 Mar 2024
Verified review
Everything is smooth from ordering , payment to shipping .
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your review of Future Shop! We are thrilled to hear that your experience with us was smooth from start to finish. Our goal is always to provide our customers with a seamless and hassle-free shopping experience.
5 Apr 2024
Verified review
Quick delivery. Good selection of products. Recommended.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Paul,
Thank you for your review of Future Shop! We are delighted to hear that you were pleased with our quick delivery and good selection of products.
17 Mar 2024
Verified review
Good advice and prompt delivery. Not much else to improve
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Nigel,
Thank you for your positive review of Future Shop! We are glad to hear that you were satisfied with our advice and prompt delivery. We are always striving to provide the best service possible, and we will continue to work hard to maintain this standard.
20 Mar 2024
Verified review
Very Fast Shipment And Very Good Communication 5*****
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Answer by FutureShop.co.uk
21 Mar 2024
Hi David,
Thank you for your review of Future Shop! We pride ourselves on our efficient shipment process and clear communication with our customers. We're glad to hear that you had a positive experience with us. We look forward to serving you again in the future.
26 Mar 2024
Verified review
Great service, good communication and excellent value.
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Answer by FutureShop.co.uk
27 Mar 2024
Hi Nick,
We're delighted to hear that you had a fantastic experience with our service! Providing clear communication and excellent value are top priorities for us, and we're glad that you found them to your satisfaction.
3 Apr 2024
Verified review
Helpful and knowledgeable staff, excellent service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andy,
Thank you for your positive review of Future Shop! We are glad to hear that our staff was helpful and knowledgeable, and that you received excellent service.
We strive to provide the best customer experience possible and appreciate your feedback.
14 Mar 2024
Verified review
Shopping here online was perfect , used twice now
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Mark,
Thank you for your review of Future Shop! We are glad to hear that your online shopping experience with us was perfect. We strive to provide excellent service to our customers every time.