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FutureShop.co.uk
Reviews:

1,441 reviews in the last 12 months17,886 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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26 Apr 2024
 Verified review
Go to company for anything Hifi cables, Interconnects, HDMI, etc etc Always a brilliant service, next day delivery in 99% of cases, the team just do a great great job. 👍 Keep up the greatness.
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Answer by FutureShop.co.uk
9 days ago
Hi Andy, Thank you so much for your incredible feedback! We're thrilled to be your go-to for all things Hifi cables, Interconnects, HDMI, and more. Providing exceptional service and ensuring speedy delivery is what we strive for, and we're delighted to hear that we've consistently met your expectations.
26 Apr 2024
 Verified review

Helpful and efficient

Responded to queries promptly and effectively. Goods delivered quickly.
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Answer by FutureShop.co.uk
9 days ago
Hi Kelvin, Thank you for your kind words! We're delighted to hear that you found our team helpful and efficient, and that we could address your queries promptly and effectively. Ensuring a seamless shopping experience for our customers is our top priority, and we're thrilled to have met your expectations.
26 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
9 days ago
Thank you so much for the 5-star review! We're thrilled to hear that you had such a positive experience with us.
26 Apr 2024
 Verified review
Good product range. Excellent prices and quick delivery.
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Answer by FutureShop.co.uk
9 days ago
Hi Keith, Thank you for your fantastic review! We're thrilled to hear that you're pleased with our product range, prices, and delivery speed. Providing excellent value and convenience to our customers is always our top priority.
26 Apr 2024
 Verified review
Reliable, fast despatch.
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Answer by FutureShop.co.uk
9 days ago
Hi Michael, Thank you for your kind words and for recognizing our commitment to reliable and fast dispatch services. We take pride in ensuring that your orders are processed promptly and efficiently.
26 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
9 days ago
Thank you for the 4-star review! We're glad to hear that you had a positive experience with us. Your feedback is valuable to us as we continuously strive to improve our services.
26 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
9 days ago
Thank you for the 5-star rating! We're thrilled to hear that you had a positive experience with us.
26 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
9 days ago
Thank you so much for the fantastic 5-star rating! We're thrilled to hear that you had a wonderful experience with Future Shop.
25 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for the fantastic 5-star rating! We're thrilled to hear that you had a great experience with us.
24 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for the outstanding 5-star rating! We're thrilled to know that you had a great experience with us.
23 Apr 2024
 Verified review
It's actually how they dealt with a problem with DHL, they could see that the delivery had not reached us, so sent a fresh order the next day. great company to deal with.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you so much for the stellar 5-star rating! We're delighted to hear that you had a positive experience with us, especially in resolving the issue with DHL. Ensuring your satisfaction is our priority, and we're glad we could quickly send out a fresh order to make up for the delivery mishap.
23 Apr 2024
 Verified review

5 Metre Audioquest Toslink cable

Ordered a 5m Audioquest Toslink cable. Fast delivery, cable sounds great, no issues
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're glad to hear that your Audioquest Toslink cable arrived quickly and that you're pleased with its performance.
23 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for the fantastic 5-star rating! We're delighted to know that you had such a positive shopping experience with us.
23 Apr 2024
 Verified review
Good experience
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for sharing your feedback with us! We're pleased to hear that you had a good experience.
23 Apr 2024
 Verified review
sound is good, design is very good~
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you so much for the fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our products.
22 Apr 2024
 Verified review
As described, on time, perfect
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your concise and positive feedback! We're glad to hear that your experience with us was smooth and that your order arrived on time and as described.
22 Apr 2024
 Verified review
I ordered a HiFi digital cable, it arrived the next working day. Superb service as usual. I will order from them again, they are a reliable supplier.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're thrilled to hear that you received your digital cable promptly and that you're satisfied with our service. We're glad to know that you consider us a reliable supplier and that you're planning to order from us again.
22 Apr 2024
 Verified review
This is the second time I purchase from this company. Like last time the delivery of my item was swift and in excellent condition. Highly recommended.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your continued support and for choosing us once again, we truly appreciate it! We're delighted to hear that your item arrived swiftly and in excellent condition, just like last time. Your recommendation means a lot to us.
MC
Mike C.
Bedford
22 Apr 2024
 Verified review

Still not delivered

Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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Answer by FutureShop.co.uk
10 days ago
Dear Michael, Thank you for your message, we just wanted to ensure you were happy with the cables that were delivered to you on the 24th of April, Please do not hesitate to contact us if we can be of further assistance, With kindest regards, FutureShop
21 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you so much for the fantastic 5-star rating! We're thrilled to hear that you had such a positive experience with our store.