FutureShop.co.uk

Reviews:

Hi Ron, Thank you for your positive feedback on our company, Future Shop. We are glad to hear that you had a great experience with us.

Thank you for your feedback! We're delighted to hear that you appreciated the quick shipment and found our prices to be great. Providing a seamless and efficient experience is our priority at Future Shop.

Hi Jatinder, We take pride in providing good quality products with good packaging to ensure customer satisfaction. We're glad to hear that our product also made a slight improvement to your sound quality. Thank you for your positive review of Future Shop!

Hi Steve, Thank you for your review of Future Shop! We are delighted to hear that you were satisfied with our quick email response and delivery, as well as our competitive prices. Your satisfaction is our top priority and we are happy to have met your expectations.

Thank you for leaving a review for Future Shop! We are glad to hear that you had a positive experience and gave us a 4-star rating. We strive to provide top-notch service to our customers and we appreciate your support.

We apologise for any inconvenience you experienced when ordering online and finding out the item was out of stock. We appreciate your feedback and will make sure to improve our communication regarding stock availability in the future. We are glad to hear that our agent was able to assist you and we hope to have the opportunity to provide you with better service in the future.

Thank you for leaving a review for Future Shop! We are glad to hear that you had a positive experience with us. We strive to provide the best products and services to our customers.

Hi Neil, Thank you for your review of Future Shop. We are glad to hear that you have been satisfied with our range of genuine products and knowledgeable staff. We appreciate your feedback regarding our pricing and delivery options and will take this into consideration in the future. We are happy to hear that despite this, you will continue to choose Future Shop for our exceptional knowledge and advice. Thank you for choosing us and we look forward to serving you in the future.

We are glad to hear that you had a quick and efficient experience with Future Shop. Our team takes pride in providing timely delivery and ensuring that all packages are well packed for safe transport. We appreciate your recommendation and hope to serve you again in the future. Thank you for your review!

Hi Sebastien, Thank you for your kind review of Future Shop! We are pleased to hear that you enjoyed our product selection and found our prices to be competitive. We strive to provide fast shipping, and we're glad that you had a positive experience.

We apologise for your experience with Royal Mail. Future Shop does not have control over third-party delivery services, and we regret that your package did not get to its destination in a timely manner. We hope you are still satisfied with your purchase.

Hi Richard, Thank you for taking the time to review Future Shop. We appreciate your feedback and are glad that you had a positive experience with us.

We are so happy to hear that you had a great experience with our speedy service and that we were able to offer you an alternative when the item you wanted was out of stock. We truly appreciate your feedback.

Thank you for leaving us a 4 star review. We appreciate your feedback and we are happy to see that you had a positive experience. We hope you continue to shop with us in the future!

Hi Robert, Thank you for your kind words! We strive to offer the best service possible and are glad to hear that it worked for you. We'll keep up the good work!

Thank you for taking the time to leave a review for Future Shop. We are glad you enjoyed your experience. We hope to serve you again soon!

Hi Bryan, Thank you for your kind words and for choosing Future Shop! We strive to provide our customers with quality products and services, so we are glad to know that you have been satisfied with your purchases. We hope to serve you again soon!

Thank you for your review! I am pleased to confirm our most popular cables are pre-burnt in for 96 hours which is why we can ship them so quickly!

Dear Andrew, Thank you so much for taking the time to outline the issue, it's appreciated. I understand that it may have been difficult for you to appreciate the size of the banana plugs capacity when you purchased them, You are correct Audiophile-grade cables come in a variety of sizes, with a number of technologies, some very high-grade ones can be very thin and other manufacturers go for large conductors. I have looked into the WireWorld banana plugs and these are usually suitable for cables with an internal conductor of 10 gauge, approximately 2.5mm square. For customers that require more than this, we can usually source banana plugs that can accommodate larger girths. These plugs will take cables up to 10m2 - we recommend these for much thicker cables. They are at a higher price point. WBT-0610Cu Speaker Banana Plug (Pair) https://www.futureshop.co.uk/wbt-0610cu-speaker-banana-plug-pair I was wondering what cable you were using and if you know the size in mm if so, please let me know and I can find an alternative option for you, happy to do so. Alternatively, you may want to send your cable to us and I would be happy to get our senior engineer to take a look and plot a solution for you, Andrew, we are very happy to help you further, we would be happy to exchange your banana plugs for something more suitable or arrange a refund for you on return. Please let me know your thoughts when you have a moment, Kindest regards, Future Shop.

Thank you for your review! We are glad that you received your item quickly and that we were able to provide assistance. We apologise for the delay on the refund process and will work hard to ensure this does not happen in the future. Thanks again for shopping with us.