FutureShop.co.ukReviews:
1,427 reviews in the last 12 months17,862 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
10 May 2023
Verified review
Prompt service. In stock
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Answer by FutureShop.co.uk
10 May 2023
Hi Keith,
Thank you for your positive review. We are so pleased to hear that our prompt service and in-stock offerings were satisfactory.
We are grateful for your five-star rating.
10 May 2023
Verified review
Great product choice and fast delivery.
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Answer by FutureShop.co.uk
10 May 2023
Hi Bryan,
We are glad that you were pleased with our product selection and delivery speed. We strive to deliver the best customer service and look forward to serving you again soon.
JT
John T.
Solihull
10 May 2023
Verified review
Superb cable. Next day delivery.
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Answer by FutureShop.co.uk
10 May 2023
Hi John,
Thank you for your review. We're so pleased to hear that you like our cable and that you received it quickly. We strive to provide outstanding service and great products to our customers, and we're glad we achieved that with you.
10 May 2023
Verified review
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Answer by FutureShop.co.uk
10 May 2023
Hi Niall,
Thank you for the great review! We are glad to hear that you enjoyed your experience at Future Shop!
10 May 2023
Verified review
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Answer by FutureShop.co.uk
10 May 2023
Hi Philip,
Thank you for your five-star review of Future Shop. We really appreciate your support and are so glad you love us!
10 May 2023
Verified review
Brilliant service everytime! Well done! Just wish you could have more items in stock!
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Answer by FutureShop.co.uk
10 May 2023
Hi Hussain,
Thank you very much for your kind words! We strive to give our customers the best service possible, and we're so glad you appreciate it. We really appreciate your five-star rating!
10 May 2023
Verified review
i had bought a AudioQuest Forest USB 2.0 Type C to Lightning Cable year before and cable was bend and became malfunction after a while. As the cable was under lifetime warranty i send email to request for an assistance or replacement but no reply from your side.
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Answer by FutureShop.co.uk
10 May 2023
Dear Peter,
Thank you so much for taking the trouble to contact us via Trusted Shops, We were very sorry to hear that you had a problem with your cable. Let's put it right for you straight away.
We are going to give you all the help you need to sort out the issue you have with your cable. You are correct the cable has a lifetime warranty.
We have also sent you more detailed information and help to your private email address,
With kindest regards,
FutureShop.
CH
Chung Ping H.
Hong Kong
10 May 2023
Verified review
User friendly and good service👍👍
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Answer by FutureShop.co.uk
10 May 2023
Hi Alex,
Thank you for your review! We're glad to hear you had a good experience with us. We appreciate your five-star rating!
9 May 2023
Verified review
Prompt delivery, well packed, very helpful staff.
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Answer by FutureShop.co.uk
10 May 2023
Thank you for your five-star review of Future Shop. We really appreciate your positive feedback and are delighted to have been able to provide you with a great experience.
9 May 2023
Verified review
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Answer by FutureShop.co.uk
10 May 2023
Thank you so much for the 5 star review. We're so glad to hear that you're happy with our services at Future Shop.
We hope to continue to serve you in the future.
9 May 2023
Verified review
Great service great products and delivery was clever and quick as I had ordered 2 sets of speaker feet separately but the order was delivered in one package. Thank you for that.
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Answer by FutureShop.co.uk
9 May 2023
Thank you so much for your kind review. We are so glad to hear that your order was delivered quickly and efficiently. We strive to provide excellent service and are pleased you noticed! We value your business and appreciate your five-star rating.
Thank you for choosing Future Shop.
SB
Stewart B.
Colchester
9 May 2023
Verified review
Great service, fast delivery, trusted seller with good reputation
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Answer by FutureShop.co.uk
9 May 2023
Hi Stewart,
We are delighted to hear that you had a great experience with us. We value our customers and strive to provide excellent service. Thank you for choosing Future Shop!
8 May 2023
Verified review
Very prompt with delivery. Haven’t given the cables a try yet as I’m awaiting some system upgrades to arrive but I’m sure they’ll be great!!
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Answer by FutureShop.co.uk
9 May 2023
Hi Chris,
Thank you so much for your positive review. We are glad to hear that the delivery was prompt. We hope the cables work great with your system upgrades.
Thank you for giving us 5 stars!
PG
Pat G.
Nr gainsborough
8 May 2023
Verified review
Quick service
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Answer by FutureShop.co.uk
9 May 2023
We are so glad that our quick service helped you. We appreciate you taking the time to give us five stars!
8 May 2023
Verified review
Very responsive, helpful and efficient
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Answer by FutureShop.co.uk
9 May 2023
Hi David,
Thank you for the amazing review. We're so glad that you experienced our responsiveness, helpfulness, and efficiency. We strive to provide the best customer service possible and are delighted that you are satisfied with your experience.
AJ
Adrian J.
Brampton Abbotts
7 May 2023
Verified review
One stop shop for cables
Excellent range of cables at competitive prices and really prompt delivery - highly recommended.
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Answer by FutureShop.co.uk
9 May 2023
Hi Adrian,
Thank you so much for the five stars and the kind words. We are so glad that you had a great experience with Future Shop. We strive to provide the best range of products at competitive prices and fast delivery, so we are really happy that we achieved that for you.
Thank you again for your review!
RH
Richard H.
Cástaras
7 May 2023
Verified review
They keep a good stock and deliver quickly
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Answer by FutureShop.co.uk
9 May 2023
Thank you for taking the time to leave us a review. We're glad to hear that you're satisfied with our stock and delivery service.
We look forward to serving you again in the future!
5 May 2023
Verified review
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Answer by FutureShop.co.uk
5 May 2023
Hi Roger,
Thank you for your five star rating! We are glad to know that you are enjoying our products and services.
4 May 2023
Verified review
Prompt delivery. Excellent technical service.
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Answer by FutureShop.co.uk
5 May 2023
Thank you so much for your kind review.
We are happy to hear that you had a pleasant experience with our delivery and technical service. We appreciate your recommendation.
4 May 2023
Verified review
OK
It's mail order, you order they sent it.
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Answer by FutureShop.co.uk
4 May 2023
Thank you for your positive review. We are glad that you are pleased with our mail-order service.
We look forward to serving you again in the future.