FutureShop.co.uk

Reviews:

Thank you for taking the time to review us at Future Shop. We are delighted to know that you had a five star experience with us. We look forward to seeing you again soon.

Hi Phil, Thank you for the five star review. We appreciate your support and are glad that you had a positive experience with us.

Hi Alan, Thank you for taking the time to leave us a five-star review for our customer service at For Future Shop. We are thrilled to hear about your positive experience.

Hi Patrick, Thank you so much for taking the time to share your wonderful experience with our customer service team at For Future Shop! We greatly appreciate your five-star review.

Hi Mark, Thank you for your positive review! We're so glad you had a good experience shopping with us. We hope to serve you again soon!

Hi Denis, Thank you for your 5-star rating! We are glad that you are satisfied with your experience at Future Shop.

Thank you for your five star review of Future Shop. We pride ourselves in providing the highest quality products and services and are delighted to hear that you were satisfied with your experience.

Hi Charles, Thank you for taking the time to leave us a five-star review. We appreciate your feedback and are glad to hear that you had a great experience with us at Future Shop. We'll keep striving to bring you the best products and service possible.

Hi Peter, Thank you for your five-star review of Future Shop. We are so glad that you had an excellent experience with us, and we look forward to seeing you again soon.

Hi Niall, Thank you for the great review! We are glad to hear that you enjoyed your experience at Future Shop!

Hi Philip, Thank you for your five-star review of Future Shop. We really appreciate your support and are so glad you love us!

Thank you so much for the 5 star review. We're so glad to hear that you're happy with our services at Future Shop. We hope to continue to serve you in the future.

Hi Roger, Thank you for your five star rating! We are glad to know that you are enjoying our products and services.

Hi Alexander, Thank you for taking the time to provide your honest feedback. We sincerely apologise if our stock-level representation has caused any inconvenience or disappointment. We never intend to mislead our customers or create an expectation we cannot meet. Thank you again, Alexander, for bringing this to our attention. Your feedback helps us grow and improve.

Dear Peter, Thank you so much for taking the trouble to contact us via Trusted Shops, We were very sorry to hear that you had a problem with your cable. Let's put it right for you straight away. We are going to give you all the help you need to sort out the issue you have with your cable. You are correct the cable has a lifetime warranty. We have also sent you more detailed information and help to your private email address, With kindest regards, FutureShop.

Good afternoon, David. We wanted to thank you for your order and for taking the time to update your comments on Trusted Shops. We have updated the preferences on your customer details so that you are no longer contacted by customer service or other requests to update your experiences. We are so sorry that this was unwelcome, and remain at your service, With kindest regards, FutureShop.

Dear Benny, Thank you for your message via Trusted Shops, It was received during a Bank Holiday weekend here, and we have returned to work today. I understand that we have been updating you via WhatsApp, Your order has been placed for you, to your specifications. The order is being produced for you by WireWorld and will then be burned in for you by us before we send it to you. If you need further help or assistance please let us know, We are always happy to help, Thanks again for the order. With kindest regards, Future Shop.

Dear Andrew, Thank you so much for taking the time to outline the issue, it's appreciated. I understand that it may have been difficult for you to appreciate the size of the banana plugs capacity when you purchased them, You are correct Audiophile-grade cables come in a variety of sizes, with a number of technologies, some very high-grade ones can be very thin and other manufacturers go for large conductors. I have looked into the WireWorld banana plugs and these are usually suitable for cables with an internal conductor of 10 gauge, approximately 2.5mm square. For customers that require more than this, we can usually source banana plugs that can accommodate larger girths. These plugs will take cables up to 10m2 - we recommend these for much thicker cables. They are at a higher price point. WBT-0610Cu Speaker Banana Plug (Pair) https://www.futureshop.co.uk/wbt-0610cu-speaker-banana-plug-pair I was wondering what cable you were using and if you know the size in mm if so, please let me know and I can find an alternative option for you, happy to do so. Alternatively, you may want to send your cable to us and I would be happy to get our senior engineer to take a look and plot a solution for you, Andrew, we are very happy to help you further, we would be happy to exchange your banana plugs for something more suitable or arrange a refund for you on return. Please let me know your thoughts when you have a moment, Kindest regards, Future Shop.