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certified since: 24/10/2013
updated on: 29/06/2022
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Reviews for FutureShop.co.uk
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the most relevant positive review
9 months ago
The best HiFi experience of my life.
Although product reviews are handy, I believe that testing audio equipment on your own system in your own room is vital. Synergy among components, personal taste and all that. And that is where FutureShop UK really shines. They provide 60 days in-home trials on audio cables (even longer if needed). They’re prompt, reliable, trustworthy and professional. Free cable burn-in up to 96 hours so their cables sound good when you get them. Returns and refunds, no problem. It’s what they do.
I was really impressed with the expertise and helpfulness of FutureShop UK staff (thanks Adam Senior in particular). They even had cables modified for me in the Atlas factory to ensure optimal results. I have gladly recommended FutureShop and Atlas Audio cables to everyone I know. They’ve given me the best HiFi experience of my like. Thanks!
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the most relevant critical review
7 months ago
I ordered a TV aerial cable, specifying a male to male connection. Both the order form and invoice confirmed this. However, a male to female was sent by mistake. Rather than replace this cable with the specified one, an adapter was sent instead which was not what I was expecting. Apparently the cable I received should have come with the adapter but it did not. Can’t say I’m particularly impressed with this outcome and would have preferred what I actually thought I was buying - a dedicated male to male cable.
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Reviews for FutureShop.co.uk
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Verified review
10 days ago
These guys were amazing. I have been building ever more advanced home theatre systems for many years, and consequently have a decent understanding of the elements involved, but there is always more to learn. This is where knowledgeable sales staff come in really handy, and they definitely have that at Futureshop. The sales rep on the phone really knew his stuff and didn't attempt to oversell anything. Was completely honest and trustworthy. Additionally whem I needed the parts delivered quickly due to construction deadlines, he went above and beyond to get my cables delivered on time. Extremely impressive. Overall, by far the best customer service experience I have experienced in the UK since moving back from the States.
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18 days ago
This is the third time I have used futureshop and I will continue to do so. Great products at good prices, I particularly like the burn in options for cables.
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Verified review
22 days ago
I have been using Futureshop for years and they have been amazing, super fast delivery, and great product’s. I have never been disappointed
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Verified review
21 days ago
Overall shopping experience was very good, and the cable shipped out quickly. It arrived in great condition, transit time about as expected when shipping to the US.
I purchased a Supra Excalibur USB cable, it seemed to make a noticeable improvement in sound with my setup (Mac Roon Core, Schiit Yggy A2/OG, Burson Soloist 3X GT et al).
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12 days ago
Always my first port of call when I’m shopping for HiFi items. Futureshop have an extensive catalogue and a highly efficient website. I recently purchased a headphone dac / amp and this was speedily delivered by next-day service. The staff are always friendly and knowledgable. I highly recommend Futureshop.
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1 month ago
Return customer from Canada previously invested in several pairs of reference series interconnect cables The quality of these cannot be overstated . Recently got some new gear and more reference cables This product is incredible considering the price
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23 days ago
always provide the best experience when making a purchase - expert knowledge is always provided when required - well established trusted company - the best choice of hi-fi cables all terminated correctly - brilliant service - highly recommended
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22 days ago
Order some cables from FutureShop, found they were not match with my system. Mark - the staff of FutureShop, very helpful and gave me some advises. In result, I got some excellent product, really appreciate the suggestion given by Mark!
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Verified review
22 days ago
Very few companies have the customer service that futureshop has! I was taken by surprise!
Very professional!
Taking good care of their customers! Knowledgeable of their products of good quality and good advice if you need it.
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7 days ago
Excellent company to do business with. Competitive pricing and excellent customer service - emails answered directly and prompt delivery of items - means that I will definitely be a regular customer. An easy 5 stars from me.
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1 month ago
Simply the Best.. i have a bad habit of finding things on their site then contacting them for advice and even alterations and they are so informative with incredible product knowledge. Their customer service is second to none
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10 days ago
Very easy to contact. Responded immediately to my request for changes to the order and quick to deliver. Product quality excellant and would highly recommend futureshop to anyone. Will definately use again.
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23 days ago
Glad I had brought these speaker cables; they have really brought my speakers to life, and they are well made.
I highly recommend it. Futureshop is now my number one go-to place for cables.
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Verified review
22 days ago
Ordered on-line and the items arrived next day. The only way you could be better provide my hi-fi goodies for free. If, for some reason you can't do that, just keep doing what you do.
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8 days ago
My QED signature Genesis Spiral Speaker Cables are excellent and fitted well with my Dali luxury Bananas plugs
Excellent service and delivery.
Well done.
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15 days ago
An excellent speaker cable at a bargain price. This cable has an excellent reputation and i can hear why. Service from Future Shop exemplary as usual.
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1 month ago
Was a little confused about the product categories at first but Futureshop staff were attentive. Will definitely shop here again.
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15 days ago
I was very pleased with the service I received from this vendor; delivery of the item was prompt and it was as described.
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23 days ago
Product ordered had run out of stock and been discontinued, was given a free upgrade to a longer version of the cable.
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22 days ago
Very helpful & responsive staff. Able to resolve my issue quickly. Very fast shipping provided stock is available.
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