FutureShop.co.ukReviews:
1,441 reviews in the last 12 months17,886 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
26 May 2023
Verified review
Excellent products & customer service
Speaking with your staff, then via follow up emails was very easy and informative.
Product pricing is fair and I was very happy to receive a small discount, given the size of my order (£4k+) for Quantum Science Audio: MCB holders & cartridge fuses, 13A sockets & RCCB.
I have had excellent customer service with attentive and knowledgeable staff.
I very happy to recommend Futureshop because buying Hi-Fi gear from you couldn't be easier.
And the effects on my Hi-Fi have been well worth it (reviews to follow).
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Answer by FutureShop.co.uk
26 May 2023
Hi Terry,
Thank you so much for your kind words! We really appreciate your review, and we're so glad to hear that our staff was both informative and attentive. We understand that the cost of this order was a significant investment, and we're so glad that it paid off for you.
We look forward to reading your reviews and are proud to have you as a customer.
26 May 2023
Verified review
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Answer by FutureShop.co.uk
26 May 2023
Hi Mark,
Thank you for your five-star review. We appreciate your feedback and it's great to hear you had a positive experience with Future Shop.
26 May 2023
Verified review
Easy to purchase quality and certified cables
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Answer by FutureShop.co.uk
26 May 2023
Hi John,
Thank you for your great review. We are pleased to hear that you had an easy experience purchasing quality and certified cables from Future Shop. We appreciate your five-star rating.
25 May 2023
Verified review
Furutech FP-209-10 Rhodium plated Spade Terminals
Gary replied my queries about the product promptly and item arrived safely to Turkey. I am going to use 3 of the spades to connect Supra power chord (that runs from my fuse box to my system) with Furutech FT-SWS NCF Rhodium SCHUKO Wall Socket.
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Answer by FutureShop.co.uk
26 May 2023
We're so glad that Gary could answer your questions promptly and that your item arrived safely. We hope that the spades work well for connecting your Supra power chord and Furutech FT-SWS NCF Rhodium SCHUKO Wall Socket!
Let us know if you have any other questions or need any other products. Thank you for your review.
25 May 2023
Verified review
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Answer by FutureShop.co.uk
26 May 2023
Hi Gareth,
Thank you so much for your five-star rating. We strive to provide excellent service and are glad to hear you enjoyed your experience. We hope to see you again soon.
25 May 2023
Verified review
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Answer by FutureShop.co.uk
26 May 2023
Hi Simon,
Thank you so much for the five star review! We appreciate your support and are so glad to hear you had a good experience with us.
25 May 2023
Verified review
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Answer by FutureShop.co.uk
26 May 2023
Thank you for taking the time to review us at Future Shop. We are delighted to know that you had a five star experience with us. We look forward to seeing you again soon.
24 May 2023
Verified review
Great service
Quick and exactly what I needed
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Answer by FutureShop.co.uk
26 May 2023
Hi Robert,
Thank you for the great review. At Future Shop, we strive to provide top-notch service, and it's great to hear that we exceeded your expectations.
We hope you come back soon.
24 May 2023
Verified review
Very easy to purchase - great range of brands/products - good prices with impeccable delivery.
So far so good
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Answer by FutureShop.co.uk
26 May 2023
Hi Sanjit,
Thank you for the five stars and for taking the time to leave us a review.
We are glad to hear that you found our purchasing process easy, our range of brands and products to your liking, and our prices and delivery impeccable. We strive to deliver great service and are delighted that we succeeded in providing that for you.
Thank you for your support.
24 May 2023
Verified review
Great online retailer, prompt dispatch
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Answer by FutureShop.co.uk
26 May 2023
Hi Harry,
Thank you for your amazing review. We are so glad you had a great experience shopping with us.
We take pride in providing quality customer service and fast dispatch. We appreciate your five stars and hope to see you again soon.
24 May 2023
Verified review
Quick/painless for international customer (USA).
Great customer service and overall easy shopping experience.
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Answer by FutureShop.co.uk
26 May 2023
Hi Tiejun,
Thank you for your kind words! We are glad to hear that your experience with us was quick and painless. Our team works hard to provide the best service possible, so we appreciate you taking the time to share your feedback.
We hope to serve you again in the future.
24 May 2023
Verified review
Purveyers of fine Goods in the…
Purveyors of fine Goods in the electronic Industry
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Answer by FutureShop.co.uk
26 May 2023
Chris,
Thank you so much for the kind words about Future Shop. We are proud to be purveyors of fine goods in the electronic industry and strive to provide our customers with the highest level of customer service.
24 May 2023
Verified review
Extremely helpful staff.
I found the staff st this store were very friendly and knowledgeable. Adam understood my requirements and gave me invaluable advice. My new cables that I bought (after a few weeks of burn in ( fit exactly with my requirements. Thank you Adam.
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Answer by FutureShop.co.uk
26 May 2023
Hi Steve,
Thank you for your kind words! We're thrilled to hear that Adam could provide you with the perfect assistance and that the cables you purchased fit your requirements. We strive to provide excellent customer service, and we're glad that Adam was able to help you out! Thanks for the five stars, and we hope to see you again soon!
24 May 2023
Verified review
Quick and friendly service.
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Answer by FutureShop.co.uk
26 May 2023
Hi Kelvin,
Thank you for your kind review! We are so glad our quick and friendly service made your shopping experience positive.
We look forward to seeing you again soon!
24 May 2023
Verified review
Cable was no improvement so I sent it back … but the service was fantastic….
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Answer by FutureShop.co.uk
26 May 2023
Hi Martin,
Thank you so much for your kind review! We are so glad you had a great experience with our customer service.
We apologise that the cable didn't meet your expectations, and we'll take that as feedback for future improvement.
24 May 2023
Verified review
The most helpful people ever. Un biased and very unpushy.
Will always be my first port of call
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Answer by FutureShop.co.uk
26 May 2023
Hi Andy,
Thank you for your wonderful review. We are delighted to have earned your trust and loyalty as your first port of call. Our goal is to provide all of our customers with helpful and unbiased service, and we are thrilled that you experienced this first-hand.
We hope to continue to serve you in the future.
24 May 2023
Verified review
Best price I could find by a big margin, good customer service, fast delivery and quality product. Would not hesitate to recommend
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Answer by FutureShop.co.uk
26 May 2023
Hi Vaughan,
Thank you for your positive review! We are very proud to hear that we could offer you the best price, friendly service, fast delivery, and a quality product.
We hope to continue to provide you with excellent service in the future.
24 May 2023
Verified review
Very quick delivery can't better it
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Answer by FutureShop.co.uk
24 May 2023
Hi Alan,
We are so pleased to hear about your quick delivery experience. We strive to provide excellent customer service, and we're thrilled that you had a great experience.
Many thanks for your review.
24 May 2023
Verified review
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Answer by FutureShop.co.uk
24 May 2023
Hi Phil,
Thank you for the five star review. We appreciate your support and are glad that you had a positive experience with us.
24 May 2023
Verified review
Perfect on time. Cables were not tangled
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Answer by FutureShop.co.uk
24 May 2023
Hi Justin,
We appreciate your feedback and are happy to hear that your order arrived on time and that the cables were untangled. We strive to deliver excellent customer service, so it's great to hear that we met your expectations.
Thank you again for your kind words.