FutureShop.co.ukReviews:
1,432 reviews in the last 12 months17,841 total reviews
Excellent
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Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
23 hours ago
Verified review
Not cheap but great products well packaged and delivered on time.
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2 days ago
Verified review
Excellent experience
In this shop I found a pair of quality earbuds I discovered on their website. Fast shipment. Happy overall.
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3 days ago
Verified review
Very helpful staff.
The staff were so helpful and answered all the questions I put to them.
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Answer by FutureShop.co.uk
2 days ago
We're thrilled to hear that our staff provided you with excellent assistance! Thank you for taking the time to share your positive experience with us.
Helping customers and addressing their questions is a top priority, and we're glad we could meet your expectations.
3 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for the 5-star rating! Your feedback means a lot to us.
PR
paul r.
Stockport
4 days ago
Verified review
A truly excellent company with superb quality products 👌 and excellent customer service.
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Answer by FutureShop.co.uk
2 days ago
Thank you very much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing superb quality products and excellent customer service are our top priorities, and we're delighted that we could meet your expectations.
4 days ago
Verified review
Excellent service prompt delivery, e mails answered very quickly. I ordered speaker cable, and hadn`t realised I had only ordered one cable, ordered another one, an e mail to Futureshop, and the second cable was sent out same day,1st class..and the icing on the cake, the price was lower than my local Richer Sounds..
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for your detailed feedback! We're delighted to hear that you had such a positive experience with our service and prompt delivery. Ensuring customer satisfaction is our priority, and we're glad we could quickly address your order inquiries.
4 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you very much for the 5-star rating! Your feedback is greatly appreciated. We're thrilled that you had such a positive experience with us.
4 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you very much for the 5-star rating! Your feedback and support mean a lot to us.
4 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Hi Andrew,
Thank you very much for the 5-star rating! Your feedback is greatly appreciated. We're delighted that you had such a positive experience with our service.
4 days ago
Verified review
Highly recommended
As always, brilliant service, communication price and quick delivery. What more can you ask for. Highly recommended.
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for your kind words! We're thrilled to hear that you continue to have a positive experience with us. Providing brilliant service, clear communication, competitive prices, and quick delivery are our top priorities, and we're glad to know that we've met your expectations.
Your recommendation means a lot to us.
5 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for the 5-star rating! Your feedback means a lot to us. We're thrilled that you had an excellent experience with Future Shop.
5 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for the 5-star rating! Your feedback means a lot to us. We're thrilled that you had an excellent experience with Future Shop.
6 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for the 5-star rating! We're thrilled that you had such a positive experience with our service. Your feedback means a lot to us, and we truly appreciate your support.
6 days ago
Verified review
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for the 5-star rating! Your feedback means a lot to us. We're delighted that you had such a positive experience with our service.
6 days ago
Verified review
Excellent service
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Answer by FutureShop.co.uk
2 days ago
Hi Alaisdair,
Thank you very much for your feedback! We're thrilled to hear that you had an excellent experience with our service. Providing top-notch service to our customers is our priority, and we're delighted that we could meet your expectations.
6 days ago
Verified review
Futureshop Review
Futureshop has an excellent range of products from the best manufacturers. Everything is competitively priced and quickly delivered. Well done Futureshop.
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Answer by FutureShop.co.uk
2 days ago
Hi Richard,
Thank you so much for your glowing review! We're thrilled to hear that you're pleased with our wide range of products from top manufacturers and that you find our prices competitive. Ensuring quick delivery is also a priority for us, so it's fantastic to know that you've had a positive experience with that as well.
Your support means the world to us, and we're grateful for your kind words.
6 days ago
Verified review
First class service
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Answer by FutureShop.co.uk
2 days ago
Thank you very much for your kind words! Providing a first-class service is always our goal, and we're delighted that we could meet your expectations.
6 days ago
Verified review
I ordered speaker cable, it arrived very quickly, but it was not a pair, I then realised I had only ordered one cable, so another order placed, and an e mail sent, and quickly replied to, and they sent the second cable, out the same day, which also arrived the next day..Faultless service, best price for the cable(even beating Richer Sounds).. Futureshop is one of the best hifi retailers on the market, great service. very competitively priced.
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Answer by FutureShop.co.uk
2 days ago
Thank you so much for your detailed feedback! We're thrilled to hear that despite the initial oversight with your order, our team was able to swiftly rectify the situation and provide you with faultless service.
Ensuring our customers receive the best products and service is our priority, and we're delighted that you found us to be competitively priced and efficient.
7 days ago
Verified review
Good product.
Good product, fast shipping.
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Answer by FutureShop.co.uk
2 days ago
Hi Juris,
Thank you for your feedback! We're delighted to hear that you're satisfied with our product and the speed of our shipping. Providing quality products and efficient delivery is a top priority for us.