FutureShop.co.ukReviews:
1,434 reviews in the last 12 months17,892 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
3 Apr 2024
Verified review
Very quick response and delivery
I ordered a pair of custom speaker cables. They were made and despatched same day and in my system 48hrs after placing the order. Couldn't ask for more.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi David,
Thank you for your review of Future Shop! We are thrilled to hear that you had a very quick response and delivery experience with us. Our team takes pride in providing efficient and timely service for our customers.
20 Mar 2024
Verified review
Fantastic service from these guys always and cabling generally cheaper than most other outlets with the added bonus of offering burn in option too.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Mike,
Thank you for your review of Future Shop! We are thrilled to hear that you have received fantastic service from our team. We take pride in providing affordable cabling options and are happy to offer the burn-in option as well. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Future Shop!
15 Mar 2024
Verified review
Fast and efficient service. Great products on web, easy to order, great delivery. The cable ordered has released new life into my system! Good job.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Pradeep,
Thank you for the positive review of Future Shop. We are glad to hear that you had a fast and efficient experience with our service, and that our web platform made it easy for you to order great products.
14 Mar 2024
Verified review
The Future Shop is outstanding!
The order from the US was handled flawlessly. Quick response and shipping on the product and it arrived from the UK promptly. Excellent experience.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Jeffrey,
Thank you for your review of Future Shop. We are thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing excellent service and ensuring prompt delivery of our products. We are glad that we could meet your expectations and that your order from the US was handled flawlessly. We look forward to serving you again in the future.
21 Mar 2024
Verified review
Excellent service
Good stock, informative staff and very prompt delivery. All round this is an excellent company which prioritises good customer service.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our service, stock, and staff have met your expectations. We pride ourselves on providing informative and prompt service to our customers. Your satisfaction is our top priority and we appreciate your support.
Thank you for choosing Future Shop.
3 Apr 2024
Verified review
The great shop.
Everything is there.
Description is amazing.Very detailed.
A lot of explanation how to use stuff You are about to buy.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roman,
Thank you for your review of Future Shop. We are delighted to hear that you had a great experience in our shop. Our team takes pride in providing everything you need and ensuring that our product descriptions are detailed and informative.
4 Apr 2024
Verified review
Excellent product at a good price.
Excellent product at a good price and with prompt delivery. Just what I needed to make my system sound even better.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andrew,
Thank you for your positive review of our company, Future Shop! We're thrilled to hear that you found our product to be excellent and at a good price. We also pride ourselves on providing prompt delivery to ensure our customers receive their items in a timely manner.
1 Apr 2024
Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.
21 Mar 2024
Verified review
Great experience.
Easy to place order, including optional cable conditioning and fast express international delivery.
Thank you!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Stefan,
Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
CB
christopher b.
london
20 Mar 2024
Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Christopher,
Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.
20 Mar 2024
Verified review
Fantastic company to deal with fantastic products, the guy’s are very helpful and knowledgeable a real joy.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Derek,
Thank you for your review of Future Shop. We are glad to hear that you have had a fantastic experience with our company and that our products have met your expectations.
27 Mar 2024
Verified review
The best service you can get from a retailer. Good communication, fast delivery, Respect the industry.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your kind words! We strive to provide top-notch service, and it's wonderful to hear that our efforts are appreciated. We value clear communication and efficiency, and we always aim to uphold the highest standards.
20 Mar 2024
Verified review
Lightning fast delivery, great selection and reviews appear to be truthful..My goto for cables needs.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Robert,
Thank you for your review! We are thrilled to hear that you had a great experience with our lightning fast delivery and selection. At Future Shop, we pride ourselves on providing truthful and reliable reviews to help our customers make informed decisions. We are happy to be your go-to for all your cable needs.
We appreciate your support and hope to continue providing excellent service to you in the future. Thank you for choosing Future Shop!
20 Mar 2024
Verified review
Brilliant advice couldn’t have been more helpful. Really go to experience such amazing service
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Phil,
Thank you for your review of Future Shop. We are thrilled to hear that our advice was brilliant and our service was amazing. Our team is dedicated to providing helpful and top-notch service to all of our customers.
3 Apr 2024
Verified review
The best shop.
The best assistance.
The best communication.
Shipment as fast as a light beam.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roman,
Thank you for your review of Future Shop! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing the best service, assistance, and communication to our customers.
JD
Jon D.
Edinburgh
20 Mar 2024
Verified review
Clarity in product ranges
Products are clearly described making it easy to follow any upgrade path pretty effortlessly.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Jon,
Thank you for your positive review of Future Shop. We are pleased to hear that you found our product ranges to be clear and easy to understand. Our goal is to make the upgrade process as effortless as possible for our customers. We will continue to strive for clarity in all of our product descriptions. Thank you for choosing Future Shop!
14 Mar 2024
Verified review
Great experience, as usual. Easy to find what I was looking for, website easy to navigate.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael,
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us, as usual. Our goal is to make it easy for our customers to find what they are looking for, and we are happy to hear that our website was easy for you to navigate.
15 Mar 2024
Verified review
Always quick to respond to queries and to ship orders. Good prices and great selection.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are delighted to hear that our customer service has been quick and responsive when addressing your queries and shipping your orders. Our team works hard to ensure a seamless and efficient shopping experience for all our customers.
We also take pride in offering competitive prices and a wide variety of products for you to choose from. Thank you for choosing Future Shop, and we hope to continue providing you with excellent service in the future.
11 Mar 2024
Verified review
Excellent service from beginning to end. Very good communication and excellent quality.
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your positive review of Future Shop! We are dedicated to providing excellent service to our customers, and we are thrilled to hear that your experience with us was nothing short of excellent.
14 Mar 2024
Verified review
Just like Pete Sampras, Top quality service.
Everything I've bought and every piece of advice I've been given has been superb 👍👍
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Steve,
Thank you for your positive review of Future Shop! We are delighted to hear that your purchases and interactions with our team have exceeded your expectations.