FutureShop.co.ukReviews:
1,441 reviews in the last 12 months17,886 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
20 May 2023
Verified review
Electrical Hi-fi product catalogue is immense and a first class service. I have never had a problem with deliveries which are correct and on time every time
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Answer by FutureShop.co.uk
20 May 2023
Thank you for your positive review. We are so happy to hear that you are satisfied with the size of our product catalogue and our service.
We are also glad that you have never had any issues with deliveries. We strive to give our customers the best experience possible, and we are delighted that you have been satisfied with our service.
Thank you for your five stars!
PR
20 May 2023
Verified review
Great advice, service and products. Mark has been particularly helpful.
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Answer by FutureShop.co.uk
20 May 2023
Hi Ali,
Thank you for your kind words. We are so pleased to hear that Mark's advice and service were excellent.
Future Shop strives to provide our customers with the best products and service possible. We hope to continue to exceed your expectations in the future.
20 May 2023
Verified review
Very fast orders proceeding and shipment, appropriate package, thoughtfulness to all the customers
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Answer by FutureShop.co.uk
20 May 2023
Thank you so much for taking the time to leave us this great review. We're so glad to hear that our order processing and shipment were fast, our packaging was appropriate, and that we show thoughtfulness to all our customers.
We really appreciate your kind words and five-star rating.
19 May 2023
Verified review
Great service delivery as stated, speaker cables well made and fit in very well with my system.
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Answer by FutureShop.co.uk
19 May 2023
Thank you for the great review. We are so glad to hear that our speaker cables worked well for you and that you had a great experience with our service.
We value your feedback and support.
18 May 2023
Verified review
Excellent!!
Always a great service from Futureshop!!
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Answer by FutureShop.co.uk
19 May 2023
Hi Mark,
Thank you so much for your kind words! We strive to provide excellent service to all of our customers! We're glad we could make a positive impression on you.
18 May 2023
Verified review
Fast service
What I received was exactly as advertised
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Answer by FutureShop.co.uk
19 May 2023
Hi Les,
Thank you for your 5-star review! We're glad you're pleased with the quick service and that the product was as described.
Thank you for choosing Future Shop!
18 May 2023
Verified review
Great customer service.
I've bought several items from them over the past few years and the service is always excellent, while delivery times have always been very.quick - next day delivery every time.
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Answer by FutureShop.co.uk
19 May 2023
Hi Richard,
Thank you for your kind review. We are thrilled to hear that you have enjoyed our products and services. We strive to provide our customers with the best experience possible and are glad to know we have succeeded.
We look forward to having you as a customer for years to come.
18 May 2023
Verified review
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Answer by FutureShop.co.uk
19 May 2023
Hi Alan,
Thank you for taking the time to leave us a five-star review for our customer service at For Future Shop. We are thrilled to hear about your positive experience.
TF
Tony F.
London
18 May 2023
Verified review
Good communication. Good service. Good products. Thank you.
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Answer by FutureShop.co.uk
19 May 2023
Hi Anthony,
Thank you for your positive review. We are delighted to hear that you were pleased with our communication, service, and products. We strive to provide the best customer experience possible.
We appreciate your 5-star rating and thank you for choosing Future Shop.
18 May 2023
Verified review
Veni, vici, I came, I saw and got the stuff I ordered. Hurrah!
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Answer by FutureShop.co.uk
19 May 2023
Hi Dennis,
We are so glad that you were able to find the item that you were looking for. We hope to see you again soon, and thank you fo the review.
18 May 2023
Verified review
They were professional and gave great service. They helped with what I was looking for.
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Answer by FutureShop.co.uk
19 May 2023
Hi Mehmet,
Thank you for your wonderful review. We are so pleased that you had a positive experience and that our team was able to help you find what you were looking for.
We strive to provide excellent customer service, so your feedback is greatly appreciated. Thank you again.
18 May 2023
Verified review
CHORD SHAWLINE XLR>RCA
Stunning upgrade in comparison with the clearway one
More involving
Bass tighter
Bigger and deeper soundstage
To be recommended absolutely
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Answer by FutureShop.co.uk
19 May 2023
Hi Benoit,
Thank you for your review. We're so glad you upgraded to our Future Shop Chord Shawline XLR>RCA and that you're so pleased with the results. We strive to provide the best quality audio products and are delighted you're satisfied.
Thank you for your recommendation and five-star rating!
18 May 2023
Verified review
Professional
Excellent service.
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Answer by FutureShop.co.uk
19 May 2023
Hi John,
Thank you so much for your five-star review! We take pride in our professional service and are delighted that you had such a positive experience.
We look forward to serving you again soon.
18 May 2023
Verified review
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Answer by FutureShop.co.uk
19 May 2023
Hi Patrick,
Thank you so much for taking the time to share your wonderful experience with our customer service team at For Future Shop! We greatly appreciate your five-star review.
BG
Bev G.
Bristol
18 May 2023
Verified review
A1 transaction
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Answer by FutureShop.co.uk
19 May 2023
Hi Bev,
We are so glad that your transaction at Future Shop was a great one. We truly appreciate your business and thank you fo your review.
18 May 2023
Verified review
Great service and knowledge
I have bought numerous cables and a power conditioner from Futureshop. They are always reliable and great to get advice from over the phone
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Answer by FutureShop.co.uk
18 May 2023
Thank you for taking the time to leave a review. We are so glad to hear that you are pleased with our selection, prices, and fast shipment.
We strive to provide the best possible service, and your 5-star review is appreciated. Thank you again!
16 May 2023
Verified review
Good selection of QED products, good prices and fast shipment.
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Answer by FutureShop.co.uk
17 May 2023
Thank you for taking the time to leave a review.
We are so glad to hear that you are pleased with our selection, prices, and fast shipment. We strive to provide the best possible service, and your 5-star review is appreciated.
Thank you again!
16 May 2023
Verified review
Good variety of products & pricing
The variety of products & pricing of Futureshop are very attractive. The detailed information provided for each product are useful for making buying decisions.
Futureshop can improve its services for overseas buyers by trying to safe for them on shipping charges by avoiding costly freight services where possible.
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Answer by FutureShop.co.uk
16 May 2023
Hi Joe,
Thank you for your kind review! We at Future Shop pride ourselves on providing excellent service. We are delighted to hear that you have had a positive experience and that we have met your expectations.
LC
Lyndon C.
Wirral
15 May 2023
Verified review
Service is always excellent; no complaints whatsoever
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Answer by FutureShop.co.uk
15 May 2023
Hi Lyndon,
Thank you for your kind review! We at Future Shop pride ourselves on providing excellent service. We are delighted to hear that you have had a positive experience and that we have met your expectations!
15 May 2023
Verified review
素早い対応がエクセレントでした。
日本人としては包装が簡素に過ぎるかなとも思いますが、許容範囲内です。
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Answer by FutureShop.co.uk
15 May 2023
The quick response was excellent. As a Japanese person, I think the packaging is too simple, but it is within the acceptable range.
Thank you for taking the time to review our company, Future Shop. We are thrilled to hear that you were satisfied with our quick response. We appreciate your feedback regarding the packaging and will work to improve in the future. Thank you for the five stars!