FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,431 reviews in the last 12 months17,917 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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Latest first
21 Jun 2023
 Verified review
Always prompt delivery, excellent advice
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Answer by FutureShop.co.uk
22 Jun 2023
Hi Ian, Thank you for taking the time to share your experience with us. We are delighted to hear that you had a positive experience with our prompt delivery and excellent advice. We strive to provide the best customer service, so it's great to hear that we were successful. Thank you again for your kind words.
21 Jun 2023
 Verified review
Excellent customer service and friendly, professional staff. Highly recommended!
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Answer by FutureShop.co.uk
22 Jun 2023
Thank you for the great review. We're so glad to hear that you had a great experience with our customer service and staff at Future Shop. We'll continue to work hard to ensure all our customers are treated with the utmost respect and care.
21 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
22 Jun 2023
Hi Alan, Thank you for your review. We are delighted that you had a great experience with us at Future Shop
GL
Gary L.
Manchester
20 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
21 Jun 2023
Thank you for your 5-star rating. We are glad to have earned your satisfaction.
18 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
19 Jun 2023
Hi Rupert, Thank you so much for your 5-star rating. We really appreciate your kind feedback and are so happy to know that you had a positive experience with us. We look forward to serving you again.
17 Jun 2023
 Verified review

The order is still pending

Good and helpful. But the taxes I had to pay to the customs were very high.
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Answer by FutureShop.co.uk
5 Jul 2023
Thank you for your review. We apologise for any inconvenience caused by the customs taxes. We strive to provide our customers with the best shopping experience possible. If you have any questions or concerns, please don't hesitate to contact us.
15 Jun 2023
 Verified review

A very good place to buy your cables etc

As usual a great place to buy your cables and accessories items arrive on time, and are always well packaged.
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Answer by FutureShop.co.uk
16 Jun 2023
Thank you for the fantastic review. We are so glad that you had a good experience with us and that your items arrived on time. We strive to provide the best customer service possible and are grateful for your feedback. Thank you for choosing Future Shop.
15 Jun 2023
 Verified review
Most helpful people, totally satisfied.
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Answer by FutureShop.co.uk
16 Jun 2023
Thank you for your kind words. We are so happy to hear that you had a great experience with us. We appreciate your support.
15 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
16 Jun 2023
Hi John, We appreciate your feedback and are glad you had a positive experience with Future Shop. Thank you for your five-star rating.
14 Jun 2023
 Verified review
Very helpful, knowledgeable and excellent service
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Richard, Thank you for leaving us such a wonderful review. We are delighted that you had a great experience with our knowledgeable staff and excellent service. We appreciate your feedback and hope to see you again soon.
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi James, Thank you for your five-star review. We are so happy to hear that you had a positive experience with Future Shop.
14 Jun 2023
 Verified review
Fantastic
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Answer by FutureShop.co.uk
15 Jun 2023
Hi George, We appreciate the five stars and are glad you had a great experience with us. Thank you so much for your fantastic review.
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi William, We are so happy to hear that you are satisfied with Future Shop. We strive to provide the best customer experience possible.
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Neville, Thank you so much for taking the time to share your positive review of Future Shop. We really appreciate your feedback and are so glad to have earned your five stars.
JH
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Jacqui, Thank you for your five-star review of Future Shop. We appreciate your positive feedback and hope you have a great day.
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Ingi, Thank you for taking the time to leave us a 5-star rating. We are glad that our service met your expectations.
14 Jun 2023
 Verified review
Quick response to enquiry and fast delivery.
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Dean, Thank you for the positive review. We are pleased to hear you were happy with your response to your enquiry and delivery speed. We strive to provide exceptional customer service, and it is great to know that we have succeeded. Thank you for choosing Future Shop.
14 Jun 2023
 Verified review
Fast delivery.
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Yu Jen, Thank you for taking the time to share your positive experience with us. We're glad to hear that your order arrived quickly and that you are satisfied with the service. We appreciate your five-star rating.
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Raymond, Thank you for the five-star rating. We appreciate your support and are glad that you had a positive experience at Future Shop.
14 Jun 2023
 Verified review
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Answer by FutureShop.co.uk
15 Jun 2023
Hi Raymond, We are so glad to know that you had a great experience with Future Shop. We hope to see you again soon.