FutureShop.co.ukReviews:
1,446 reviews in the last 12 months17,987 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
PL
Paul L.
Wolverhampton
3 days ago
Verified review
Very Talented Guys
I have been purchasing mains cables, interconnects, HDMI cables, Hi-Fi accessories and even DACs from FutureShop for many, many years, the service has always been impeccable. It is however only recently I decided to give them a call before a specific purchase, their knowledge and passion is remarkably good, so good I have called them several times to pick their brains which has led to my knowledge increasing and myself making more suitable purchases which is fantastic. I have spoken with Hez, Geoff and Mark on more than one occasion, they are all so happy to help, thanks guys, you’re an absolute pleasure to deal with.
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Answer by FutureShop.co.uk
3 days ago
Hi Paul,
Thank you for your review of Future Shop. We are delighted to hear that you have been a loyal customer for many years and that you have had excellent experiences with our service. We take great pride in our knowledgeable and passionate team, and we are so glad to hear that our team members Hez, Geoff, and Mark have been able to assist you in making suitable purchases. It is our pleasure to help and we look forward to continuing to provide you with exceptional service.
Thank you for choosing Future Shop.
9 days ago
Verified review
"In Stock actually means In Stock" shock
I placed an order for an item with another dealer and several e-mails (and months!) later I gave up, thinking that there must be supply issues with that product. Then another search online brought me to FutureShop who claimed to have the item in stock, ready for despatch. I ordered and braced myself for an e-mail explaining the item was "on order" but three days later it was delivered and I wondered why I hadn't ordered from them in the first place! I know for next time.
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Answer by FutureShop.co.uk
3 days ago
Hi Eddy,
Thank you for your review of Future Shop. We are glad to hear that our promise of having items in stock was met and that you were able to receive your order promptly. We strive to provide our customers with the best service and products, and we hope to continue to exceed your expectations in the future.
Thank you for choosing Future Shop and we look forward to serving you again.
AR
Armando R.
Bellinzona/Svizzera
17 May 2024
Verified review
QED Reference Audio 40i veramente ottimo!
Le prime due ore di ascolto ero scettico, poi è successo qualcosa e sono rimasto a orecchie aperte, non ci credevo. Questa cosa mi ha fatto riascoltare tanti dischi live, signori tantissimi dettagli e molto spazio, tutto era lì davanti a me. Ringrazio Futureshop e QED avete la mia fiducia.
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Answer by FutureShop.co.uk
13 days ago
Thank you for your review of Future Shop and the QED Reference Audio 40i.
We are pleased to hear that you were skeptical at first but became pleasantly surprised with the sound quality after a couple of hours of listening. It's great to know that the product has allowed you to rediscover the details and space in your live recordings.
6 days ago
Verified review
Excellent standard of service all round
Good range of items. Fast service and delivery, very helpful. I've been a customer of Futureshop for many years. Recently I made a mistake with a cable order, and the dealer immediately put things right, with no quibbles. An excellent standard of service all round.
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Answer by FutureShop.co.uk
3 days ago
Hi John,
Thank you for your positive review of Future Shop! We are thrilled to hear that you have had a great experience with our service and range of items. We pride ourselves on providing fast and helpful service, and we are glad to hear that we were able to rectify your mistake with your cable order without any issues.
Thank you for being a loyal customer for many years, and we look forward to continuing to provide you with an excellent standard of service in the future.
17 May 2024
Verified review
Couldn't be better! Customer service is excellent and the product range is exceptional. Shopping with Futureshop is always a delight and the quality is always outstanding. Premium products with premium service.
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Answer by FutureShop.co.uk
13 days ago
Thank you for your positive review of Future Shop! We are delighted to hear that you have had an exceptional shopping experience with us. Our team takes pride in providing excellent customer service and offering a wide range of premium products.
We appreciate your support and look forward to continuing to provide you with outstanding quality and service.
13 days ago
Verified review
Back to The Future Shop
I’m pleased with recent purchase of a hifi cable from Future Shop. I’m a repeat customer and always find it a very satisfying experience because of the ease of the online transactions and expedient shipment.
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Answer by FutureShop.co.uk
10 days ago
Thank you for your positive review of our company, Future Shop. We are thrilled to hear that you had a satisfying experience with your recent purchase of a hifi cable. As a repeat customer, we appreciate your continued support and are happy to hear that our online transactions and shipping process have met your expectations.
Thank you for choosing Future Shop and we hope to serve you again in the future.
3 May 2024
Verified review
Always good advice, quality products, & excellent delivery. But I personally can sometimes find the same
products quite a bit cheaper elsewhere on line. Still an excellent company to use.
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Answer by FutureShop.co.uk
9 May 2024
Hi Neil,
Thank you for your review of Future Shop. We are glad to hear that you have consistently received good advice, quality products, and excellent delivery from our company. However, we understand that you may sometimes find our products at a lower price elsewhere online.
We strive to offer competitive prices and will continue to work towards providing the best value for our customers. Thank you for choosing Future Shop.
3 May 2024
Verified review
Good products with knowledgable staff
I was interested in a new product and Mark was able to talk me through it in great detail. Also, he did not try to sell me the higher priced model. Very happy!
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Answer by FutureShop.co.uk
9 May 2024
Hi Stephen,
Thank you for your review of Future Shop. We are happy to hear that you had a positive experience with our knowledgeable staff and were satisfied with your new product. At Future Shop, we strive to provide excellent customer service and assist customers in finding the right product for their needs.
We are glad that Mark was able to provide detailed information without pressuring you to purchase the higher priced model.
LS
Leonardo S.
Birmingham UK
3 days ago
Verified review
I was appreciative of the guidance and insight given. Plus the level of communication. These factors lead to a decision to purchase from Futureshop.
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11 days ago
Verified review
Just awesome customer service. A small hiccup with my order prompted the most wonderful customer experience. I highly recommend Futureshop.
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Answer by FutureShop.co.uk
10 days ago
Thank you for taking the time to leave a review for Future Shop! We are delighted to hear that you had an awesome customer service experience with us. Our team always strives to provide the best service possible, and we are glad to hear that we were able to turn a small hiccup into a wonderful experience for you.
Thank you for recommending Future Shop, we truly appreciate your support. We look forward to serving you again in the future.
14 May 2024
Verified review
Would recommend Futureshop.
Futureshop are very efficient, they also replied
very quickly to a query I raised. Free cable burn-in is also a bonus. Highly recommended.
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Answer by FutureShop.co.uk
14 May 2024
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us and appreciate your recommendation. Our team takes pride in our efficiency and responsiveness to customer inquiries. We also offer free cable burn-in, which we're happy to hear was a bonus for you.
Thank you for choosing Future Shop and for highly recommending us. We look forward to serving you again in the future.
6 days ago
Verified review
Incredibly fast shipping (Royal Post) to Canada and very quick and positive reply to my inquiry. Absolutely would buy from them again.
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Answer by FutureShop.co.uk
3 days ago
Hi Russell,
Thank you for your positive review of Future Shop! We are glad to hear that you were impressed with our fast shipping through Royal Post to Canada, as well as our quick and positive response to your inquiry.
We appreciate your support and look forward to having you as a customer again in the future.
3 May 2024
Verified review
Fast and efficient service
The cables I ordered were dispatched quickly following the 72 hour burn-in period that I requested. I am very happy with the service.
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Answer by FutureShop.co.uk
9 May 2024
Hi Ian,
Thank you for leaving a review for Future Shop! We are thrilled to hear that you had a positive experience with our services. Our team strives to provide fast and efficient service to all of our customers. We are glad to hear that the cables you ordered were dispatched quickly after the 72 hour burn-in period that you requested.
We always aim to meet our customers' needs and are glad to hear that we were able to do so for you.
8 days ago
Verified review
A brilliant shop. Excellent service, great communication, speedy delivery ery and lowest prices. What more could you want.
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Answer by FutureShop.co.uk
3 days ago
Hi Gareth,
Thank you for your positive review of Future Shop! We're glad to hear that you had a brilliant experience with us. Our team takes pride in providing excellent service and effective communication, as well as ensuring speedy delivery and low prices.
9 days ago
Verified review
Excellent customer care! Next day replacement of cables with no quibble. I would strongly recommend Future to my friends.
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Answer by FutureShop.co.uk
3 days ago
Hi John,
Thank you for your positive review of Future Shop! We take pride in offering excellent customer care and ensuring that our customers are satisfied with their purchases. We appreciate your recommendation and look forward to seeing you again in the future!
9 May 2024
Verified review
My number 1company for my audio & streaming
Excellent company to deal with very good quality products. And very good helpful staff to advise you on there products.
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Answer by FutureShop.co.uk
10 May 2024
Hi Richard,
Thank you for your review of Future Shop! We are thrilled to hear that we are your number one choice for audio and streaming needs. Our team takes pride in providing excellent service and high-quality products.
RM
Richard M.
London
9 May 2024
Verified review
Excellent service
I’ve purchased from Futureshop a number of times and service, communication, shipping and tracking are always top notch
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Answer by FutureShop.co.uk
10 May 2024
Thank you for your positive review of Future Shop! We are glad to hear that you have consistently experienced excellent service, communication, shipping, and tracking with us. We strive to provide the best possible experience for our customers and are happy to know that we have met your expectations.
ED
E D.
Craigavon
2 days ago
Verified review
Great selection of quality brands products in all categories and at prices to suit all budgets. Fast shipping.
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6 days ago
Verified review
Consistently Great!
Always is a great selection of products and the team is always there to assist you when you’re stuck deciding.
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Answer by FutureShop.co.uk
3 days ago
Thank you for your positive review of Future Shop! We are thrilled to hear that you have consistently had a great experience with our company. We take pride in our selection of products and our dedicated team who are always available to assist our customers.
3 days ago
Verified review
Excellent service from beggining to end..
Professional service and and an easy recommend to anyone looking for the best in hifi cables and equipment.
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Answer by FutureShop.co.uk
3 days ago
Hi Kevin,
Thank you for your positive review of Future Shop! We pride ourselves on providing professional and high-quality service to our customers. We are glad to hear that you would easily recommend us to anyone in need of top-notch hifi cables and equipment.
Thank you for choosing Future Shop and we look forward to serving you again in the future.