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Top positive review
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
Ordered a phone case that was supposed to be ready in 3 days. Very expensive with postage, but thought it would be quick service. Then contacted after 3 days to say it was delayed two weeks. Tried to cancel but no response to my emails. Tried cancelling online but it said it couldn’t be cancelled even though they said there is a production delay! Now had another email to say it is delayed again. I don’t want it anymore as it has been nearly four weeks. Impossible to contact anyone and no concept of service. Avoid and go somewhere else like Funky Pigeon - they are much cheaper too.
Not received. Ordered 21/3. Shipped 22/3. Still not received at 13/4. No tracking info so completely in the dark.
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Answer by mypersonalisedcase.co.uk
16 Apr 2024
Hello,
We truly understand how annoying it is to not have received your order yet.
Of course, we want to solve this issue as soon as possible. Please contact us through our Helpcenter and our support team will help you as soon as possible.
Thank you for your collaboration!
Kind regards,
Customer Happiness Team
26 Mar 2024
Verified review
I put that I wanted an iPhone 15 personalise case in order. But I got iPhone 15 plus case, it’s to big for my iPhone
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25 Mar 2024
Verified review
Great customer service and product was delivered within timeframe promised.
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23 Mar 2024
Verified review
Great case, Shame about the protection
The personal case is fabulous. It just looks a little in protection.
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26 Mar 2024
Verified review
Disappointed.
The wallet case is acceptable, however it has a very strong artificial plastic like odour. The two plastic cases I ordered are terrible quality and extremely brittle. I wouldn’t purchase from here again.
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Answer by mypersonalisedcase.co.uk
27 Mar 2024
Hello!
We are sorry we couldn't meet your expectations regarding quality. Your satisfaction is our main priority, please feel free to contact us through our Helpcenter and our support team will make sure you receive another product as soon as possible.
Thank you for your understanding!
Kind regards
Customer Happiness Team
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
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2 Mar 2024
Verified review
Photo not sharp enough. Service good and quick though. Solid case. Like that.
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23 Jul 2023
Verified review
Good in parts!
The cover is good, picture clear and I like that I can put my phone on a slippery surface and it stays put. I have had to cut away the cover from the on/off button as my fingers were not strong enough to operate it as it was.
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2 Apr 2024
Verified review
Had to resend my details and what I had ordered , also the smell off my phone case was horrible had to wait about a week and keep cleaning it to get rid off smell , the phone case it’s self is fine other than that .
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27 Jul 2023
Verified review
I ordered the correct case for my phone but when I received it it's slots don't fit my phone and can't get hold of anyone for an answer or refund.
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22 Oct 2023
Verified review
With the case went round the top but still like it every year get a case and this year got 2 one for hubby one for mum the both loves them !!
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23 Oct 2023
Verified review
Disappointed with the quality of what they claim is a tough case, nothing like the one I ordered for my old phone. Won’t be using it.
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12 Aug 2023
Verified review
Good clear photo and case. Surprised how long it took to arrive and that a “uk” marked website was actually not in UK.
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17 Oct 2023
Verified review
Lots of delay in sending out the order. Once it arrived, very happy with the quality of the case and print on it
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25 Sept 2023
Verified review
Ordered on 2 seperate occasions and both times delayed. Still not received the second but royal mail have it now
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17 May 2023
Verified review
Quiet Disappointed.
I found the case very flimsy for the money,and the photo was a lot darker than the original.Sorry.
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28 Oct 2023
Verified review
Not too bad..
The case fits amazing, to the mm. The picture could have been sharper.
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5 Nov 2023
Verified review
Very easy to design a case but unfortunately not MagSafe compatible.
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