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Top positive review
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
Ordered a phone case that was supposed to be ready in 3 days. Very expensive with postage, but thought it would be quick service. Then contacted after 3 days to say it was delayed two weeks. Tried to cancel but no response to my emails. Tried cancelling online but it said it couldn’t be cancelled even though they said there is a production delay! Now had another email to say it is delayed again. I don’t want it anymore as it has been nearly four weeks. Impossible to contact anyone and no concept of service. Avoid and go somewhere else like Funky Pigeon - they are much cheaper too.
Hello,
Our apologies for this! Our aim is to help and make our customers happy and we're really sorry to hear about your experience with us. We would love to make up for the inconveniences and provide the help you need. Kindly reach out to us through our Helpcenter and our support team will gladly follow up on this issue.
Thank you for your understanding!
Kind regards,
Customer Happiness Team
4 Mar 2024
Verified review
Order never arrived
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Answer by mypersonalisedcase.co.uk
5 Mar 2024
Hello,
We truly understand how annoying it is to not have received your order yet.
Of course, we want to solve this issue as soon as possible. Please contact us through our Helpcenter and our support team will help you as soon as possible.
Thank you for your collaboration!
Kind regards,
Customer Happiness Team
3 Sept 2023
Verified review
Very easy to do and put a custom made picture on my phone case which despite taking 3 weeks to arrive was definitely worth the wait and to be honest I think it was royal snail mail that was at fault for the delivery wait the case is very high quality and the image is crystal clear and looks awesome
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16 May 2023
Verified review
Very happy
The personalised photo phone case I bought looked fantastic when it arrived. I was very happy with it. The coloured photos looked great. My wife was very happy with it.
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8 Oct 2023
Verified review
Very good service with excellent communication. There was a slight delay in the process but the company kept me informed regularly. Very pleased with the product.
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16 Oct 2023
Verified review
Easy process and excellent results
Every time I've ordered it's been a very easy process.
The designs on the phone cases are always exactly what I wanted.
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19 Jun 2023
Verified review
Fantastic quality case. The picture is bright and clear. My son was really happy with the results.
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11 Dec 2023
Verified review
Very prompt service. Nicely package and very good quality product. My son will love his new cover.
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24 Oct 2023
Verified review
Perfect service.
Case as requested which couldn’t be accommodated on several competitor websites.
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8 Sept 2023
Verified review
It the last pic of me and my son before he passed away now I got him on my phone cover I love it.
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1 Dec 2023
Verified review
GREAT VALUE FOR MONEY AND I WOULD RECOMMEND TO BUY IT BECAUSE THEY ARE NO.1 BEST SELLER 👍👍👍
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12 Jun 2023
Verified review
Excellent
easy to order and I love having my own photo on my phone cover - second time now! Thank you
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27 Sept 2023
Verified review
Delivered quicker than expected and safely packaged. Have used before and would again.
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29 Jun 2023
Verified review
It was a really lovely case! Photos were printed to a high quality.
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22 May 2023
Verified review
The case is top quality and the photo is a clearer than expected 👍
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15 Jul 2023
Verified review
Perfectly printed my pic. Good case.
Reasonably quick service
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27 Aug 2023
Verified review
Excellent service, I would definitely use this company again.
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22 Aug 2023
Verified review
Just love my phone cover it come on time and would recommend
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