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Top positive review
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
Ordered a phone case that was supposed to be ready in 3 days. Very expensive with postage, but thought it would be quick service. Then contacted after 3 days to say it was delayed two weeks. Tried to cancel but no response to my emails. Tried cancelling online but it said it couldn’t be cancelled even though they said there is a production delay! Now had another email to say it is delayed again. I don’t want it anymore as it has been nearly four weeks. Impossible to contact anyone and no concept of service. Avoid and go somewhere else like Funky Pigeon - they are much cheaper too.
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Reviews for mypersonalisedcase.co.uk
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24 May 2023
Verified review
First class experience when ordering and receiving my case
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22 May 2023
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The case is top quality and the photo is a clearer than expected 👍
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21 May 2023
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17 May 2023
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Quiet Disappointed.
I found the case very flimsy for the money,and the photo was a lot darker than the original.Sorry.
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16 May 2023
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Very happy
The personalised photo phone case I bought looked fantastic when it arrived. I was very happy with it. The coloured photos looked great. My wife was very happy with it.
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12 May 2023
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11 May 2023
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Low quality and overpriced
I thought the case we received was of low quality (feel and image quality) and very overpriced, was very disappointed with my purchase
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Answer by mypersonalisedcase.co.uk
19 May 2023
Hello!
We are sorry we couldn't meet your expectations regarding quality. Your satisfaction is our main priority, please feel free to contact us through our Helpcenter and our support team will make sure you receive another product as soon as possible.
Thank you for your understanding!
Kind regards
Customer Happiness Team
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