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Top positive review
22 Feb 2024
Verified review
Fast dispatch and delivery. Only let down for me was the quality of the item, the case itself was fine but I just felt the personalised element wasn’t as good as it good have been. Maybe it was my error but from the picture of how it could have looked like and the end result for me didn’t match brilliantly you can see a clear edge where’s it’s been stuck down and I felt it could have covered the rest of the case itself.
Ordered a phone case that was supposed to be ready in 3 days. Very expensive with postage, but thought it would be quick service. Then contacted after 3 days to say it was delayed two weeks. Tried to cancel but no response to my emails. Tried cancelling online but it said it couldn’t be cancelled even though they said there is a production delay! Now had another email to say it is delayed again. I don’t want it anymore as it has been nearly four weeks. Impossible to contact anyone and no concept of service. Avoid and go somewhere else like Funky Pigeon - they are much cheaper too.
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Reviews for mypersonalisedcase.co.uk
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30 Sept 2023
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Recommended
Picture looks beautiful on my phone - so happy
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27 Sept 2023
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Delivered quicker than expected and safely packaged. Have used before and would again.
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25 Sept 2023
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Ordered on 2 seperate occasions and both times delayed. Still not received the second but royal mail have it now
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18 Sept 2023
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fast friendly
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18 Sept 2023
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13 Sept 2023
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Lovely item well pleased
Would recommend
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10 Sept 2023
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Brilliant work don’t think you could better it.
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8 Sept 2023
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It the last pic of me and my son before he passed away now I got him on my phone cover I love it.
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6 Sept 2023
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Very quick process. Great quality product - Would recommend
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3 Sept 2023
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Very easy to do and put a custom made picture on my phone case which despite taking 3 weeks to arrive was definitely worth the wait and to be honest I think it was royal snail mail that was at fault for the delivery wait the case is very high quality and the image is crystal clear and looks awesome
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1 Sept 2023
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31 Aug 2023
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Scammers
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Answer by mypersonalisedcase.co.uk
5 Sept 2023
Hello!
Our aim is to help and make our customers happy and we're really sorry to hear about your experience with us. We would love to make up for the inconveniences and provide the help you need. Kindly reach out to us through our Helpcenter and our support team will gladly follow up on this issue.
Thank you for your understanding!
Kind regards,
Customer Happiness Team
29 Aug 2023
Verified review
Excellent quality
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28 Aug 2023
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Didn’t fit my phone cannot use it
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Answer by mypersonalisedcase.co.uk
5 Sept 2023
Hello!
We are sorry to hear you have received wrong size of case. Your satisfaction is our main priority, please feel free to contact us through our Helpcenter and our support team will gladly follow up on this issue.
Thank you for your understanding!
Kind regards
Customer Happiness Team
27 Aug 2023
Verified review
Excellent service, I would definitely use this company again.
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23 Aug 2023
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22 Aug 2023
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Just love my phone cover it come on time and would recommend
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18 Aug 2023
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Parfait ++++
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13 Aug 2023
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12 Aug 2023
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Good clear photo and case. Surprised how long it took to arrive and that a “uk” marked website was actually not in UK.
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