Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

614 reviews in the last 12 months5,506 total reviews  

4.13
Good

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Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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MR
Mina R.
Hertfordshire
3 Apr 2024
 Verified review

Amazing quality!!

The cushions I purchased are so beautiful and well made good value for the money as the saying goes you get what you pay for the quality is on another level I've bought cushions from this business on several occasions now for my daughter they look so nice in her new home so many people compliment them recommend to family and friends I am going to buy more of the cushions in the near future well worth the money. Better in real life the pictures do not do them justice you have to see it to believe it
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Answer by Big Bertha Original
12 days ago
Aww thank you for your lovely review! Cushions are never enough 🙂!
13 Apr 2024
 Verified review

Nice but need more filling

Outer material and colour is as described, delivery was quick. It wasn’t easy to get the filling into the bag and they are quite flat so need more filling
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Answer by Big Bertha Original
12 days ago
Thank you for your feedback! Please send sales@bigberthaoriginal.com a photo of your items and they will be able to help you.
18 hours ago
 Verified review
Excellent service, from beginning to end. I am in South Africa and bought a kiddies chair for my grandbaby, which was nerve wrecking not being able to actually see the item. Had a query about the chair, it was sorted out immediately.. Wonderful service, thank you very much!
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4 Apr 2024
 Verified review

It’s a great product , the only thing is

It’s a great product , but I didn’t know the filling and cover is coming in the same box , but separated. I understand it helps to saves space in the box , but it was not easy to fill in 🙈
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Answer by Big Bertha Original
12 days ago
Thank you for your review!
28 Mar 2024
 Verified review
Filling the beanbag was a little tricky and time consuming! (And messy) we used a jug in the end which worked, but it took a long time. Happy with it now it's filled up! Daughter loves it.
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Answer by Big Bertha Original
12 Apr 2024
Aww we hope she enjoys it 😊!
6 Apr 2024
 Verified review
Great product but no where near enough filling. Had to buy more to make it keep some shape. Provided two bags of beans. Could easily take four of those and it would still be loose.
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Answer by Big Bertha Original
12 days ago
Thank you for your review ! Our customer service has emailed you about this issue.
10 Apr 2024
 Verified review
My little girl is delighted with the chair, and it is good quality. However assembling it really is difficult, particularly if you don't have easy access to another adult to help!
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Answer by Big Bertha Original
12 days ago
Thank you for your review! We hope the little one enjoy it very much 😎
JB
Judi. B.
Tunbridge Wells
29 Mar 2024
 Verified review
Mainly I found exactly what I was looking for ie a long sausage shaped cushion for resting my head on ; at a reasonable price and with a nice fabric cover.
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Answer by Big Bertha Original
12 days ago
Thank you for your review! 😊
10 Apr 2024
 Verified review

Toddler Bean Bag Chair

Very pleased with the chair, it’s exactly how it was advertised. Delivery was super quick. Would recommend.
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Answer by Big Bertha Original
12 days ago
Amazing 😎! Thank you so much for you review.
6 Apr 2024
 Verified review
Really easy to fill and granddaughter fell asleep on it.. thumbs up.
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Answer by Big Bertha Original
12 days ago
Aww how cute! Thank you so much! 😊
9 days ago
 Verified review
I thought my cushions were extremely well made! Thank you very much
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Answer by Big Bertha Original
8 days ago
Aww thank you so much for your review 😊!
30 Mar 2024
 Verified review
Love the beanbag, however it's an absolute pain having to fill it!
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Answer by Big Bertha Original
12 days ago
Sorry to hear this, we hope this does not prevent you from enjoying your beanbag! Thanks
8 days ago
 Verified review
Lovely child chair in teal colour in a soft cord. Great quality
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Answer by Big Bertha Original
8 days ago
Thank you for your review! 🙂
3 days ago
 Verified review
Quick delivery time and response time when raising an issue
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28 Mar 2024
 Verified review

Great bean bags

Very good quality bean bags have bought from here before,
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Answer by Big Bertha Original
12 Apr 2024
Thank you for being a loyal customer😊! Happy Lounging
28 Mar 2024
 Verified review
When I changed my order she responded straight away .
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Answer by Big Bertha Original
12 Apr 2024
Our team is happy to help :) Thank you for your review
10 Apr 2024
 Verified review
Delivered promptly in good packaging
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Answer by Big Bertha Original
12 days ago
Thank you for your review !
2 Apr 2024
 Verified review
Always deliver. Fantastic service.
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Answer by Big Bertha Original
12 days ago
Thank you for your review 😊!
6 days ago
 Verified review
Great item, very big and comfy!
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13 days ago
 Verified review
Very good customer services 👌
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Answer by Big Bertha Original
10 days ago
Thank you for your feedback 🙂