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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Product arrived with some damage to the packaging. Contacted customer service and was promptly sent more filling beads to replace some that were lost as a result.
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Answer by Big Bertha Original
22 Feb 2024
Thank you for contacting Customer Service! We are glad to hear they were able to help with the issue! Enjoy 😎
3 Mar 2024
Verified review
Service and product good.
The service was good and the product was really nice and just what we wanted. I’ve dropped a star as I would have preferred the chair to have arrived completed and for us no to have to put the polystyrene beads in ourselves. It wasn’t as difficult as anticipated but would have saved on a huge plastic bag.
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Answer by Big Bertha Original
6 Mar 2024
Thank you for your feedback ⭐!
15 Feb 2024
Verified review
Beanbag
Excellent quality fabric used for the beanbag & the price was very fair too. Delivery was also super quick
More polyester beads were required to complete the look of the bag and after emailing BigBertha more arrived within within a day or two. To me that deserves the five star review.
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Answer by Big Bertha Original
16 Feb 2024
Aww thank you so much for your review ⭐!! Enjoy
1 Mar 2024
Verified review
Would highly recommend.
The bean bag and filler arrived very quickly was a decent price too. The only draw back was filling the bean bag from the box it came it but didn't take long. Would highly recommend plus very comfortable to sit in!
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Answer by Big Bertha Original
5 Mar 2024
Thank you for sharing your experience, we hope you enjoy it ⭐!
29 Feb 2024
Verified review
Very quick delivery and great toddler beanie sofa for my daughter.
Only thing is I wish the filling came inside the sofa rather than having to do it myself, which was quite messy with a newborn I tow.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review ⭐!
16 Feb 2024
Verified review
I love my Cloud Sac memory foam footstool. It was quick delivery & I was kept informed throughout. I had an issue with the filling which was rectified immediately & received more filling, thank you
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Answer by Big Bertha Original
16 Feb 2024
Thank you for your review ⭐!! Happy lounging
27 Feb 2024
Verified review
Lovely wee sofa but would be 5 stars if it had a liner so cover can be washed. Also brilliant if we didn't have to fill it when it arrived..it was easy to fill but still quite a lot of wastage.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review! We are glad to hear you like it :)
21 Feb 2024
Verified review
Great stuff! Delivered quickly, easy to fill. Very well made with a strong inner lining - no escaping beans! Lovely colour. Very happy.
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Answer by Big Bertha Original
22 Feb 2024
Thank you so much for your great review! We hope you enjoy it 😎
6 Mar 2024
Verified review
Bought this for my grandson who has autism he absolutely loves it he snuggles right into it I think he would sleep in it if he could
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Answer by Big Bertha Original
7 Mar 2024
Aww how cute😊! thank you for sharing your feedback
2 Mar 2024
Verified review
Very good quality and easy to fill,
Could have used extra beans to fill them as they look on the website but still good
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Answer by Big Bertha Original
5 Mar 2024
Thank you for sharing your feedback! Please send a photo of your item to sales@bigberthaoriginal.com and they will check the filling level for you🙂
1 Mar 2024
Verified review
Pleased with the product but surprised I had to fill it myself! This information was not given when I ordered it.
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