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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Filling the beanbag was a little tricky and time consuming! (And messy) we used a jug in the end which worked, but it took a long time. Happy with it now it's filled up! Daughter loves it.
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Answer by Big Bertha Original
12 Apr 2024
Aww we hope she enjoys it 😊!
6 Apr 2024
Verified review
Great product but no where near enough filling. Had to buy more to make it keep some shape. Provided two bags of beans. Could easily take four of those and it would still be loose.
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review ! Our customer service has emailed you about this issue.
13 Mar 2024
Verified review
The cushion cover was fantastic but…
The cushion cover was fantastic and well made, however, the inner pillow that we ordered extra didn’t really fill the cover, it was quite a bit smaller and don’t go to the corners
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Answer by Big Bertha Original
15 Mar 2024
Sorry about this, sometimes it takes a couple of days for the inners to expand. Please contact sales@bgberthaoriginal.com if you have further questions.
Mainly I found exactly what I was looking for ie a long sausage shaped cushion for resting my head on ; at a reasonable price and with a nice fabric cover.
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review! 😊
11 Mar 2024
Verified review
Large lounge pug
Good communication, keeping me informed of order progress. Well packaged. Easy to assemble the lounge pug I purchased. Great quality material.
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Answer by Big Bertha Original
12 Mar 2024
Thank you! Time to put your feet up and relax 😎
17 Mar 2024
Verified review
Brilliant customer service. Needed to exchange covers for a different colour. No fuss and easy. Good quality material. Fully satisfied
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Answer by Big Bertha Original
21 Mar 2024
Happy to hear our team was able to help with the request 😎 Enjoy!
16 Mar 2024
Verified review
all my items were just as described when I reieved them , easy nto use web site and use a very good delivery service , quick too.
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Answer by Big Bertha Original
21 Mar 2024
Thank you for sharing your experience ⭐!
15 Mar 2024
Verified review
We lost a lot of polystyrene balls when trying to fill it, but it is great quality and my grandson loves it.
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Answer by Big Bertha Original
15 Mar 2024
Thank you⭐! If you need a bit more filling, please send a photo of your item to sales@bigberthaoriginal.com, our team will be happy to help!
19 Mar 2024
Verified review
Quality footstool
Simple website, quick delivery and quality footstool. Excellent service
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Answer by Big Bertha Original
21 Mar 2024
Thank you! We hope you enjoy it !
26 Mar 2024
Verified review
Beautiful fabrics, great colours, extremely prompt delivery - couldn’t ask for more from a company!
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Answer by Big Bertha Original
12 Apr 2024
Aww thank you for your kind words! Enjoy !
23 Mar 2024
Verified review
Fabulous pouffes
Brilliant pouffes, lovely colours and matching blankets, deliveries all good. Very pleased.
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Answer by Big Bertha Original
12 Apr 2024
Wow 😎! they look amazing Thank you for your review!!
19 Mar 2024
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Quick delivery, great product matched the colour and fabric of my sofa perfectly
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Answer by Big Bertha Original
21 Mar 2024
Amazing! Perfect match! Enjoy 😎
16 Mar 2024
Verified review
Went out of way to help replace my buddy bag cover with the colour I wanted.
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Answer by Big Bertha Original
21 Mar 2024
Thank you for your review ⭐!
12 Mar 2024
Verified review
Easy to put together, lovely and comfortable. We can't stop sitting in it!
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Answer by Big Bertha Original
12 Mar 2024
We know what you mean, we have the same problem, too comfy 🙌! Thank you so much!
6 Apr 2024
Verified review
Really easy to fill and granddaughter fell asleep on it.. thumbs up.
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Answer by Big Bertha Original
15 Apr 2024
Aww how cute! Thank you so much! 😊
23 Mar 2024
Verified review
Good quality and design but felt it need a little bit mmore stuffing
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Answer by Big Bertha Original
12 Apr 2024
Our customer service has contacted you to help with the issue. Thank you!
30 Mar 2024
Verified review
Love the beanbag, however it's an absolute pain having to fill it!
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Answer by Big Bertha Original
15 Apr 2024
Sorry to hear this, we hope this does not prevent you from enjoying your beanbag! Thanks
12 Mar 2024
Verified review
The delivery only took 2 days I look forward to the same service
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