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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
The sofa bean bag is amazing. Really love it and it fits our space really well. I'm removing a star, as we had to fill it ourselves, as the beans came separately. We kinda expected that, for over £300, it would have come prefilled. It was a pretty messy job!
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Answer by Big Bertha Original
15 Mar 2024
Aww our team loves the photo with your🐶!! Thank you for your review!
The cushions I purchased are so beautiful and well made good value for the money as the saying goes you get what you pay for the quality is on another level I've bought cushions from this business on several occasions now for my daughter they look so nice in her new home so many people compliment them recommend to family and friends I am going to buy more of the cushions in the near future well worth the money. Better in real life the pictures do not do them justice you have to see it to believe it
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Answer by Big Bertha Original
15 Apr 2024
Aww thank you for your lovely review! Cushions are never enough 🙂!
24 Mar 2024
Verified review
The time between ordering and delivery was good; however it was not clear from the photograph of the sofa how low to the ground it was.
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Answer by Big Bertha Original
12 Apr 2024
Thank you for your feedback. We have approximate sizes for every item on the website, apologies if this was not clear before placing the order.
We hope this does not prevent you form enjoying your item.
9 Mar 2024
Verified review
Sofa bean bag & foot stool
Beans provided do not fill out sofa, however after review more beans were sent out. No issues now :)
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Answer by Big Bertha Original
15 Apr 2024
Great! Good to hear the extra filling made it better for you :)
11 Mar 2024
Verified review
FLOOR CUSHIONS
I am very happy with your lovely floor cushions. They are beautifully made and of a good quality corduroy material.
It would be nice, if there were just a few more colours to choose from though.
The delivery men were pleasant and my cushions arrived well packed and on time.
I am thinking of purchasing more.
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Answer by Big Bertha Original
12 Mar 2024
Aww thank you⭐! We recently added this product, hopefully we can get more styles soon!
16 Mar 2024
Verified review
Perfect playroom sofa
Really great sofa for our kids playroom, did want the blue but it was out of stock so went for the teal and I think I actually prefer it.
Did make a lot of mess when we put it up as the balls come in separate bags with no guide to tell you which bag goes in what sofa compartment!
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Answer by Big Bertha Original
21 Mar 2024
This looks amazing ⭐!! Thank you for sharing the photo, enjoy your Albert sofa !
4 Apr 2024
Verified review
It’s a great product , the only thing is
It’s a great product , but I didn’t know the filling and cover is coming in the same box , but separated. I understand it helps to saves space in the box , but it was not easy to fill in 🙈
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