Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

615 reviews in the last 12 months5,538 total reviews  

4.14
Good

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Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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26 Aug 2023
 Verified review
Nice item didn't expect to have to make it up but it was easy to do.
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Answer by Big Bertha Original
31 Aug 2023
Thank you for your feedback :)
26 Aug 2023
 Verified review
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Answer by Big Bertha Original
31 Aug 2023
Thanks ⭐!
20 Aug 2023
 Verified review
What I didn't like is having to put all the bits into the beanbag - and lots of them ending up on the floor!!! With hindsight, maybe I should have ordered a beanbag with a back.
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Answer by Big Bertha Original
23 Aug 2023
Thank you for your feedback. Please email us at sales@bigberthaoriginal.com if you need further assistance
18 Aug 2023
 Verified review
Excellent customer service and timely updates
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Answer by Big Bertha Original
23 Aug 2023
Thank you !
17 Aug 2023
 Verified review
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Answer by Big Bertha Original
23 Aug 2023
Thank you !
14 Aug 2023
 Verified review
Deliver the bean bag cushion already filled
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Answer by Big Bertha Original
23 Aug 2023
Thank you
1 Aug 2023
 Verified review
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Answer by Big Bertha Original
4 Aug 2023
Thank you !
1 Aug 2023
 Verified review
Would have been 5 if I didn't have to put beans in myself,messy
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Answer by Big Bertha Original
4 Aug 2023
Thank you!
1 Aug 2023
 Verified review
Product as described and arrived in good time. Overall happy with the sofa- filling it up was a bit of a faff but we got there in the end. Bought for my kids playroom and they love it
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Answer by Big Bertha Original
4 Aug 2023
Nice to hear they love it :) Thank you for your review!
26 Jul 2023
 Verified review

Very robust

Looks very tough, it’s very comfortable but me and my dog are big lads so it could have done with being 2inches deeper on the seat, non the less very happy with it. Tip for buyers… invest in a 5litre bottle of water and a roll of duck tape before filling it. Cut top and bottom off the bottle, tape to top of bag holding the polystyrene and ‘voila perfect funnel with no mess
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Answer by Big Bertha Original
28 Jul 2023
Thank you for sharing a filling tip and your review, we hope this helps other customers :) Enjoy ⭐
19 Jul 2023
 Verified review
I ordered a pillow with my beanbag and there didn't seem to be enough poly filling for both, leaving my pillow looking sad, flat and not very comfortable to use.
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Answer by Big Bertha Original
20 Jul 2023
Please send us a photo of your items to sales@bigberthaoriginal.com and we will be able to help you with this :)
9 Jul 2023
 Verified review
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Answer by Big Bertha Original
11 Jul 2023
Thank you !
4 Jul 2023
 Verified review
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Answer by Big Bertha Original
6 Jul 2023
Thank you ⭐!
9 Jun 2023
 Verified review
Really rugged and well made construction. Perhaps could do with more beans.
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Answer by Big Bertha Original
13 Jun 2023
Thank you for your review ⭐! Please send us a photo of your item sales@bigberthaoriginal.com and we will check the item for you :)
4 Jun 2023
 Verified review
We love the couch. Would have preferred it came ready filled. It was a difficult, messy job
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Answer by Big Bertha Original
8 Jun 2023
Thank you for your feedback, enjoy !
31 May 2023
 Verified review

All round brilliant 😊

Brilliant service, quick delivery and excellent quality of product.
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Answer by Big Bertha Original
2 Jun 2023
Thank you for sharing, we hope the little one enjoys it too :)
30 May 2023
 Verified review
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Answer by Big Bertha Original
31 May 2023
Thanks!
25 May 2023
 Verified review

Good Quality and Excellent service and Value for Money

I got my items at a reduced sale price and free delivery. The Colour ordered was navy blue however the bolster and matching throw are more of a dark petrol blue colour. Not a classic navy. Good quality and excellent service and value for money.
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Answer by Big Bertha Original
26 May 2023
Thank you, we hope you enjoy your items :)
23 May 2023
 Verified review
Good quality product however returning was a bit of a palaver.
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Answer by Big Bertha Original
26 May 2023
Thank you for your feedback