Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

615 reviews in the last 12 months5,538 total reviews  

4.14
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 2 Jul 2014
The Trustmark indicates trustworthy online retailers.
Big Bertha Original fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Big Bertha Original

Sort by  
Latest first
(79)
Reset
26 Dec 2023
 Verified review
Pre fill the sofas 😂 we had a disaster Xmas eve trying to fill ours
Report review
Answer by Big Bertha Original
29 Dec 2023
Thank you for your review ⭐! Apologies for the issue with filling process, email sales@bigberrthaoriginal.com if you need further assistance.
23 Dec 2023
 Verified review
Report review
Answer by Big Bertha Original
29 Dec 2023
Thank you ⭐!
18 Dec 2023
 Verified review
My order arrived early great service
Report review
Answer by Big Bertha Original
20 Dec 2023
Thank you for your review!
8 Dec 2023
 Verified review
Prefer is they can prefilled.
Report review
Answer by Big Bertha Original
13 Dec 2023
Thank you for your feedback.
5 Dec 2023
 Verified review
Not as tall as I would’ve liked for an adult size chair. Comfy but difficult to get out of!
Report review
Answer by Big Bertha Original
7 Dec 2023
Thank you for your feedack! We hope you enjoy it
5 Dec 2023
 Verified review
Bean bag was awkward to fill and beans escaped all over the room, static stuck them to plastic bag making hard to get out. Would be better and have less plastic waste if delivered filled.
Report review
Answer by Big Bertha Original
7 Dec 2023
Thank you for your feedback! Let us know if you need further assistance
30 Nov 2023
 Verified review

Happy customer, eventually.

We bought a beanbag for our grandson. It arrived promptly but there were not enough beans to fill the bag. However, after an email, more beans were quickly sent with an apology. Now the bag looks terrific and is very comfortable, can't wait to give it my grandson.
Report review
Answer by Big Bertha Original
6 Dec 2023
Amazing! Thank you for giving us a chance to make it right for you :) We hope he enjoys his Big Bertha 🙂
18 Nov 2023
 Verified review

Lovely little chair

Very easy to order .....arrived Very quickly. Would have liked if it had a little more beads....but the little man doesn't seem to mind 🤣
Report review
Answer by Big Bertha Original
21 Nov 2023
Thank you ⭐! If you have a question about the filling level, please send a photo of the item to sales@bigberthaoriginal.com
13 Nov 2023
 Verified review
Would be nice to be pre filled, rather messy to try and get the Beans in when your doing it on your own
Report review
Answer by Big Bertha Original
14 Nov 2023
Thank you! We hope you enjoy it :)
2 Nov 2023
 Verified review

I love my beanbag but it was hard to fill it myself.

I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Report review
Answer by Big Bertha Original
10 Nov 2023
We appreciate your feedback, thank you. We hope you enjoy it :)
18 Oct 2023
 Verified review
A little expensive
Report review
Answer by Big Bertha Original
19 Oct 2023
Thank you!
13 Oct 2023
 Verified review
Good quality product
Report review
Answer by Big Bertha Original
19 Oct 2023
Thank you for your review!
12 Oct 2023
 Verified review
Great products and concepts but they could provide more filling for the bean bags range, it never looks like the pictures !
Report review
Answer by Big Bertha Original
19 Oct 2023
Thank you for your review. If you need further assistance with your beanbag, please send us a photo of the item for review to sales@bigberthaorignal.com and we will be able to help.
30 Sept 2023
 Verified review
Fantastic service and quality material … shame you have to fill it yourself, balls went every where when filling even when following instructions
Report review
Answer by Big Bertha Original
19 Oct 2023
Thank you for your feedback :) !
30 Sept 2023
 Verified review

Good but not as big as I was hoping.

Good bean bag. Not as big as I was hoping. Especially for the price
Report review
Answer by Big Bertha Original
17 Oct 2023
Thank you for your feedback.
26 Sept 2023
 Verified review
Lovely quality but nightmare to fill with polystyrene balls when it first arrives.
Report review
Answer by Big Bertha Original
29 Sept 2023
We hope you enjoy it! Thank you
25 Sept 2023
 Verified review
Report review
Answer by Big Bertha Original
26 Sept 2023
Thank you!
22 Sept 2023
 Verified review
The bean bag itself is OK. However I didn't realise you had to make it yourself. For the price I expected the beans to be already in it. So, yes, beans were everywhere and it took awhile. A lining inside would have been great. Overall, not sure it was worth the price tag though my son likes it.
Report review
Answer by Big Bertha Original
26 Sept 2023
Thank you! We hope he enjoys it
19 Sept 2023
 Verified review
good shipping
Report review
Answer by Big Bertha Original
20 Sept 2023
Thank you ⭐!
29 Aug 2023
 Verified review
The ordered item was sent out in a timely manner and arrived well packaged. The only down side was the bean bag chair and footrest ordered had to be filled with polystyrene balls. Would of preferred the chair and footstool to be ready to use when it arrived. Lovely quality though and one happy grandson.
Report review
Answer by Big Bertha Original
31 Aug 2023
Thank you for your feedback.