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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
The time between ordering and delivery was good; however it was not clear from the photograph of the sofa how low to the ground it was.
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Answer by Big Bertha Original
12 Apr 2024
Thank you for your feedback. We have approximate sizes for every item on the website, apologies if this was not clear before placing the order.
We hope this does not prevent you form enjoying your item.
4 Apr 2024
Verified review
It’s a great product , the only thing is
It’s a great product , but I didn’t know the filling and cover is coming in the same box , but separated. I understand it helps to saves space in the box , but it was not easy to fill in 🙈
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review!
28 Mar 2024
Verified review
Filling the beanbag was a little tricky and time consuming! (And messy) we used a jug in the end which worked, but it took a long time. Happy with it now it's filled up! Daughter loves it.
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Answer by Big Bertha Original
12 Apr 2024
Aww we hope she enjoys it 😊!
6 Apr 2024
Verified review
Great product but no where near enough filling. Had to buy more to make it keep some shape. Provided two bags of beans. Could easily take four of those and it would still be loose.
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review ! Our customer service has emailed you about this issue.
10 Apr 2024
Verified review
My little girl is delighted with the chair, and it is good quality. However assembling it really is difficult, particularly if you don't have easy access to another adult to help!
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review! We hope the little one enjoy it very much 😎
27 Mar 2024
Verified review
Did not realize you had to fill your own bag with the beads supplied!
What a mess with beads all over house. Should have been filled at warehouse not in customer's home.
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Answer by Big Bertha Original
12 Apr 2024
Sorry to hear this, we do mention assembly is required apologies if this was not clear before placing the order.
Let us know if you require further assistance.
Mainly I found exactly what I was looking for ie a long sausage shaped cushion for resting my head on ; at a reasonable price and with a nice fabric cover.
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Answer by Big Bertha Original
15 Apr 2024
Thank you for your review! 😊
2 Apr 2024
Verified review
The beans don't stay in any of the right places so it ends up like a blob which my daughter struggles to get into.
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Answer by Big Bertha Original
15 Apr 2024
Sorry to hear this! Please send a photo to customer services, they will be able to help.
10 Apr 2024
Verified review
Toddler Bean Bag Chair
Very pleased with the chair, it’s exactly how it was advertised.
Delivery was super quick.
Would recommend.
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Answer by Big Bertha Original
15 Apr 2024
Amazing 😎! Thank you so much for you review.
26 Mar 2024
Verified review
Beautiful fabrics, great colours, extremely prompt delivery - couldn’t ask for more from a company!
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Answer by Big Bertha Original
12 Apr 2024
Aww thank you for your kind words! Enjoy !
23 Mar 2024
Verified review
Fabulous pouffes
Brilliant pouffes, lovely colours and matching blankets, deliveries all good. Very pleased.
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Answer by Big Bertha Original
12 Apr 2024
Wow 😎! they look amazing Thank you for your review!!
6 Apr 2024
Verified review
Really easy to fill and granddaughter fell asleep on it.. thumbs up.
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Answer by Big Bertha Original
15 Apr 2024
Aww how cute! Thank you so much! 😊
23 Mar 2024
Verified review
Good quality and design but felt it need a little bit mmore stuffing
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Answer by Big Bertha Original
12 Apr 2024
Our customer service has contacted you to help with the issue. Thank you!
18 Apr 2024
Verified review
I thought my cushions were extremely well made!
Thank you very much
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Answer by Big Bertha Original
19 Apr 2024
Aww thank you so much for your review 😊!
30 Mar 2024
Verified review
Love the beanbag, however it's an absolute pain having to fill it!
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Answer by Big Bertha Original
15 Apr 2024
Sorry to hear this, we hope this does not prevent you from enjoying your beanbag! Thanks
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