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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
The footstool is great, although slightly lower than I anticipated. It was really frustrating trying to fill it with the beans though, it took many attempts to get them in and many ended up on the floor. It would have been easier to do with another person, or even better still if it had arrived already filled. I wouldn't have wanted to pay double for it, the offer said it was half price and it was the absolute maximum that I think it is worth. I've a feeling it will look a bit deflated within a short time, but for now it is doing the job.
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2 days ago
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4 days ago
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The bean bag we ordered was exactly as expected and we love it
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4 days ago
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4 days ago
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Cushions and covers
Swift delivery good quality product
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4 days ago
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4 days ago
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5 days ago
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7 days ago
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Great service, quick delivery and gorgeous cushions - thankyou Big Bertha
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Answer by Big Bertha Original
6 days ago
Thank you so much! Enjoy :)
8 days ago
Verified review
Provide more filling - had to go to customer services and request another box as what was supplied wasnt enough. They did this quickly and without any fuss.
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Answer by Big Bertha Original
6 days ago
Thank you for contacting customer services, we hope the sofa is good now.
8 days ago
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Very supportive
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Answer by Big Bertha Original
6 days ago
Thank you 🙂!
10 days ago
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Answer by Big Bertha Original
6 days ago
Thank you 🙂!
11 days ago
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Quick delivery.
Made in the UK
Quality of product
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12 days ago
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Love it
Very quick delivery My Dog loved her beanbag bed, jumped straight on it
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Answer by Big Bertha Original
6 days ago
Thank you 🙂!
12 days ago
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Answer by Big Bertha Original
6 days ago
Thank you 🙂!
5 May 2024
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Answer by Big Bertha Original
6 days ago
Thank you 🙂!
3 May 2024
Verified review
The ordering and delivery experience were good.
The product is very poor.
It is not easily noted that the bean bag has to be filled up by the customer.
The polystyrene tiny balls go absolutely everywhere even with following the instructions to the letter. They are static and stick to everything. Took over 3 hours to gather them all up and put them into the bean bag cover.
The bean bag does not retain it's shape and the photos on the website are misleading.
We bought one to see how it was and we had intended to buy 4 more. We bought the additional bean bags from a competitor where they arrive pre filled.
I would not recommend and would not purchase again from Big Bertha.
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3 May 2024
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Answer by Big Bertha Original
3 May 2024
Thank you 🙂!
2 May 2024
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Answer by Big Bertha Original
3 May 2024
Thank you 🙂!
1 May 2024
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Good product at a good price delivered on time
Grey ribbed cushion.
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