Big Bertha Original

Reviews:

WARNING FAKE SALES. Bigberthaoriginal Puts on a sale for Black Friday but the price was exactly the same as the rest of the year with a fake slashed price. Along with a Timer to pressure you to rush buy. Follows on with Christmas sale immediately with another timer, once again, same price as rest of the year with a FAKE slashed price. This company has never retailed the product at the slashed price. I have been observing the product for over two years on their website. Won’t be surprised if this continues into the new year ‘sales’. Don’t buy from these people it’s a scam, they’re committing retail fraud, tricking consumers which is incredibly dishonest and poor. Reportable behaviour. Don’t support ‘big Bertha original’s fake sale tactics. Support lounge pug by buying from Amazon.

Absolutely awful service it’s unlike anything I’ve ever experienced. Christmas gift ordered and never arrived - emailed with no responses and the phone lines are never ever answered and you get cut off which makes me think they are not manned. Then I got offered for the item to be sent again next day delivery when I eventually did get an email response and then they never happened - I had to email again and then got told I’m not reading the emails properly even though that’s what they said!!! No sorry once for the awful service!!! Never ordering anything from them again!!

We might have overlooked the fine print on this bean bag, but it's got several major downsides that took us by surprise. First off, you're basically handed a DIY project when you open the box - one bag with the seat material and another filled with beans. I was honestly floored by how hands-off this product arrived. I hope this company don't sell duvets or pillows, or you'll have to stuff it with the feathers yourself! Now, let me tell you about the ordeal of getting those pesky beans into the bag. It's like trying to herd a bunch of cats! The instructions make it seem like a breeze, but trust me, it's far from it. The bean bag's filling bag has this ginormous opening, and there's no way to funnel those little polystyrene beans in properly, so they just scatter everywhere. It took my wife and me hours to round them all up, not to mention the fact that they're toxic if consumed, so you have to find all the strays of which there were many. Despite our best vacuuming efforts, our son managed to find one stray and of course, tried to eat it, fortunately we got it out of his mouth before anything bad happened. After what felt like an eternity, we finally filled up the bag and zipped it shut, squeezing out as much air as humanly possible (as per the instructions). But here's the kicker - it ended up looking more like a lumpy mound than a comfy seat. Our son, eager to give it a try, hopped on and promptly rolled right off. We tried every trick we could to mold it into a proper seat, but it was obviously overfilled. There were no instructions on how much to add or remove, that we could see. Now, we're faced with the task of unzipping it and taking out some beans in the hope we can salvage it as a usable seat for our little one. Honestly, this whole experience has been a bit of a nightmare. We're seriously contemplating returning it, and maybe we should.

Arrived ahead of time, but did not expect it to be a “stuff it yourself” exercise. This requires two people and no cats!!!!

Everything you do is very misleading. 1, I expected the bean bag to be ready assembled, not something that had to be assembled by the buyer. (I found the reference that it had to be assembled as one of the last guidance points) 2, the packaging looked as though it had previously been opened, then resealed with sellotape. 3, the interior packaging had been broken in several places. 4. Assembly was explained via a link. 5. You could not be contacted by telephone. After saying how busy you were, it cut off. 6. Email contact was electronic, until I contacted Paypal. I then received emails from the company 7. The return instructions were complicated 7.The issue was only resolved for me by Paypal, with no further correspondence from BigBertha

It is a nice chair, good quality material. However the actual area for sitting is quite ridiculous. The chair is meant for 1-3 year olds, mine isn't even 2 and can't even really sit on it due to lack of actual seat space, and he's not exactly big. I do feel like the pictures online falsely represent it and feel like i have wasted money. It's a shame i was so looking forward to him enjoying it and having his own chair but it barely gets used.

Not as expected

No one answers the phone when you call. Don’t reply to emails, then say they have and they will resend. Bags don’t come full of beans you have to fill yourself. Overall quality is not worth the price.

I like the finished product. However a month in and I'm still hoovering up the odd polystyrene type innards. Honestly I would rather pay more than endure having to stuff the seemingly abyss whose holes weren't wide enough.

Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.

The beanbag is of good quality but doesn't come "assembled." You have to add the styrofoam balls to an empty sack and it's not easy! We had styrofoam balls all over the house.

Make your own single seat beanbag was not clear to me when I purchased. In my experience, filling two zipped compartments into the fabric of the beanbag by myself and a jug, took hours! An impossibility that no tiny filling balls escape! However, once completed, it is comfortable beanbag for a child or small person who can navigate a low seat height.

Needed more stuffing, not sufficient and sags quite a bit when grandchild sits on it

The product is nice but you have to fill it yourself, which I did not expect, especially because it is not cheap. It is impossible to fill it without spilling some beans, which go everywhere. I expected the bag to be double walled but it is not. Let's see how long it lasts...

Arrived very quickly but can't believe they would really charge the full price for this. I bought it at half price and I don't think that can be called good value. It came as a cover and filling separately. It is a present so haven't put it together yet. Hoping the end result is more than the sum of the parts.

When you spend that much on bean bag for a very young child you would expect it to arrive ready made and not have to put together yourself

Expensive and very small

The website deliberately does not inform the purchaser that they have to fill the sofa themselves with thousands of beads, a process which takes hours. The company ought to be taken to the regulator for their omitting to make clear this crucial information.

Managed to fill sofa ok with beads but was dissappointed with the zip, a proper zip pull would have been a lot easier than a bent paper clip, also a lot of fluff coming off cover. Altogether not the quality I was expecting.