Big Bertha Original

Reviews:

Much smaller than we imagined. Size should be clearer on the website

Smaller than expected by photos. Also having to fill the chair yourself with foam balls was a nightmare. Paid for item then contacted to say they didnt have the material we ordered.

Nice quality, but I was disappointed I had to purchase an extra 6cu feet of filling (from a cheaper company) to get the bean bag looking anything like the pictures on the website. A sneaky trick to extract an extra £50 for additional filling. **UPDATE** There are approx 15 other reviews from people with the same issue...you how much is required, so just ship the correct amount in the first place!

Needs more filling

> The plastic bags that the beans arrived in are not fit for purpose. The bags end up opening to an area 2-3x the size of the cardboard box you're supposed to pour them into - as a result, it is impossible to get all of the beans to pour out into the box and not spill on the floor, which due to their size take a long time to clean up > A lot of the beans also stick to the inside of the bag even when you turn them upside down because of how light they are - again, no mention of this anywhere and causes a lot of frustration when trying to get them out > Instructions are condescendingly brief and not helpful. The arrogance to suggest that an entire mammoth bean bag and footstool will be filled & ready in the time it takes a kettle to boil is disingenuous and a tad insulting. > No instructions around what to do with filling the cuddle cushion - appreciate it's not particularly complicated, but as someone who has never used one before, it is not clear whether this should also be filled with beans. > The filling that the cuddle cushion came in was wrapped incredibly tightly in about 30 layers of Sellotape - simply unwrapping this took about 15-20 minutes, and even then there was no mention anywhere as to what it was > Having a requirement to use the cardboard box that the item came in as part of the assembly process NEEDS to be clearly mentioned on the box itself - as someone who lives in a small house & doesn't have room for cardboard, I took apart all of the boxes & threw them away ahead of assembling the beanbag, meaning I had to use a much smaller box I already owned as part of the assembly process. I have never ordered something that had the cardboard box as an essential item in the assembly process - this needs to be re-thought (maybe you could make the width of the plastic bags slightly less than 2.5m so the beans poured better out of it, and you wouldn't even need the box to decant into!) > Not a direct fault of the vendor, but the delivery company used (I believe it was DPD) delivered to the wrong house, and simply left all the boxes outside in my neighbour's front garden. This is not normally a problem if it is a small parcel, but not a good look to have 6x huge cardboard boxes being dumped on your neighbour's property. Given your 'environmental' requirement to have the person make the beanbag themselves & therefore have multiple large cardboard boxes as part of the delivery - you need to ensure that your delivery partner recognizes the importance of ensuring these boxes a) go to the correct address and b) are at least delivered to the person's house instead of being dumped in their front garden.

Two cushions were completely the wrong size and I needed the right measurements and they our to heavy for me to bring to a pick up collection point and would cost me 20 pounds in taxis to goto collection point abd I have agoraphobia problems as well and I am severely disabled brain damage mental health and my pysical health these cushions were bought for my pysical health health and the sizes needed to be what was stated on my purchases and weren't haven't been well and wasn't able to send them back also I don't think they will last to long although the colour and the outside material our cool and go perfectly with my pecan leather suite and there purple pom pom colour there is 4 items I have not used tried them once and there back in the box in a spare room

The item arrived but it did not work for the space so we asked for a return. No-one answered the phone so we emailed. After a few days we received return instructions. The item was returned and delivered on 1 February 2024 but we have not had our refund. The phone is not answered and emails are not answered.

Product is poor quality and very frustrating you have to fill it with foam beans yourself. It makes a lot of mess.

product arrived damaged so polystyrene beads went everywhere when we opened the box

Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.

The sofa doesn't come filled so you have to do it yrself. Absolute nightmare. Spent 4 hrs trying to do just that and the filling went everywhere which took forever to clean up. When finally filled it could do with more filling but after all the issues with filling it I gave up. It would be an OK sofa for a child in a playroom but does not seat 2 adults unless you like sitting with Yr knees up by Yr ears!!

Make your own single seat beanbag was not clear to me when I purchased. In my experience, filling two zipped compartments into the fabric of the beanbag by myself and a jug, took hours! An impossibility that no tiny filling balls escape! However, once completed, it is comfortable beanbag for a child or small person who can navigate a low seat height.

The bean bag when filled it’s really nice , but having to fill it yourself is a total nightmare!! So difficult, even with two people the dam beads go everywhere… the instructions are useless… I don’t under why it doesn’t come filled … hence the 3 star rating

The bean bags are nice, but having to fill them yourself is a big pain. Made a huge mess and for this price I would have expected to receive them filled. I would not buy from here again due to this. I returned a large sofa beanbag as it was very uncomfortable and not fit for our purpose. This was also a pain as I had to empty it and dispose of all the balls. The company wanted to charge me £18 to send me a label which is very steep. Actual return with the post office cost me less than £5.

I had looked at the measurements in advance of buying but this 'large' footstool still seems quite small. How about offering a 'giant' for a properly big option? It's true that filling yourself is not too difficult, but I don't really understand why these don't arrive ready filled? I thought the How to Fill diagram might have been clearer - especially around the internal bag. I like the denim cover and its colour. I like the fact it feels so light and is easy to move around. Quite happy but not ecstatic!

The corded bean bag is nice, however trying to fill it was difficult. The first obstacle was trying to get the filling out of the huge plastic bag, the second obstacle was actually trying to fill the bean bag. Very messy. Will not recommend or buy from them again unless they come ready filled.

If you sent the bean bag filled it would have been so much better. We followed the instructions, but still lost loads of the filling and I am still finding bits everywhere!!! I will have to buy more filling. The actual bean bag chair is lovely though.

If we had paid full price I would of returned to be honest. No where near enough beans in so had to buy more and the finishing touches are very poor. Instead of a zip there is a paper clip ? It wasn't cheap would of expected better

Our parcel was delivered to the wrong house in the wrong area someone opened it and lost lots of the balls!! It was a first birthday present 4 my grandson.

you had to fill your own chair which wasn't easy at all took 3 people they should be sent filled already don't thin i will purchase another because of this