Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

609 reviews in the last 12 months5,520 total reviews  

4.13
Good

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Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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Latest first
14 May 2023
 Verified review
I have tried contacting to send delivery back and had zero luck
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Answer by Big Bertha Original
26 May 2023
Sorry about this, we replied to your email 16.05, please check your junk folder. We emailed you again just in case, let us know
13 May 2023
 Verified review

Love the beanbag

LOVE the beanbag. Great quality and lovely material. Only reason I haven't given it 5 stars is that it's tricky to get the filling into the bag. It's definitely a two person job and you need to do it in the bath!
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Answer by Big Bertha Original
26 May 2023
Thank you for your feedback :) enjoy !
13 May 2023
 Verified review
Good quality but gets so out of shape like there's not enough beans in it
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Answer by Big Bertha Original
26 May 2023
Sorry to hear this, please send us a photo of your sofa to sales@bigberthoriginal.com and we will be able to help. Thanks
12 May 2023
 Verified review
The beans are not inside the beanbag when it arrives (I should read the details more carefully, because if that information is upfront, I would not have ordered). The beans come in a large plastic bag, in a large square box, and the technique for getting the beans into the small opening on the cover is one that is a mystery to me. Three of us were making some progress when the plastic bag split. 3 hours later, I managed to have both a useable beanbag and a cleared kitchen floor. Seriously. It is impossible, even without rubbish flimsy packaging that breaks midway through...
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Answer by Big Bertha Original
26 May 2023
Sorry to hear the filling process was not easy. If you need further assistance with the filling please contact sales@bigberthaoriginal.com
12 May 2023
 Verified review
No where near enough innards to make this viable as a bean bag had to purchase another 3cubit feet.
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Answer by Big Bertha Original
26 May 2023
Sorry to hear this, we could have helped with the issue but unfortunately cannot find any communication about the issue. Please email us if you need further assistance.
11 May 2023
 Verified review

Footstool

Extremely pleased with my footstool. It looks better than the picture on the website. Would definitely recommend. Great valve for the money.
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Answer by Big Bertha Original
26 May 2023
Amazing! Time to put your feet up and rest :)
10 May 2023
 Verified review
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Answer by Big Bertha Original
26 May 2023
Thank you ⭐⭐⭐!
9 May 2023
 Verified review
Handy floor cushion to save your back during playtime. Particularly appreciate the convenience of being able to tumble dry the cover.
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Answer by Big Bertha Original
26 May 2023
Thank you, they are so popular, glad to hear you like it :)
9 May 2023
 Verified review
USED ON MY BOAT
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Answer by Big Bertha Original
26 May 2023
Cool ⭐, perfect size! Enjoy
7 May 2023
 Verified review
I love my beanbag, it's beautiful and comfy and all I've every wanted
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Answer by Big Bertha Original
26 May 2023
Wow, looks amazing! Thank you for sharing 😊