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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original
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30 Jun 2023
Verified review
I love it , it’s the perfect size, and light for my mum to move around.
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Answer by Big Bertha Original
6 Jul 2023
We love your feedback :) Thank you !
30 Jun 2023
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Answer by Big Bertha Original
6 Jul 2023
⭐ Thank you!
30 Jun 2023
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Delivered quickly excellent quality
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Answer by Big Bertha Original
6 Jul 2023
Thank you :) We hope you enjoy your Big Bertha
29 Jun 2023
Verified review
Underwhelming for its price
The cover is beautiful, lovely colour and texture. However, the filling was not enough so the bean bag is very squishy and the size is - in effect - nothing like the dimensions stated. This cannot be considered a large footstool. The filling was also very very messy and there was a note that it is toxic to animals which is worrying. Also, the one size is not faux leather, so you can't have it standing on it's side (I wanted it to so it could have the 40cm height). Overall I was disappointed and definitely do not think it was worth the £80 paid. I will look for alternative filling elsewhere in hopes I can use this as planned.
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Answer by Big Bertha Original
29 Jun 2023
We are sorry you do not like the product, please email us on sales@bigberthaoriginal.com with your order details. We will hopefully get something sorted for you as soon as possible.
29 Jun 2023
Verified review
This sofa was awful - I expected it to come ready - did not expect to install contents - very difficult - would not recommend this item - I threw it away - a complete waste of £250 - please do not purchase this complicated item - paper clips were attached to zip for closing!! Do I need to say anymore!
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Answer by Big Bertha Original
29 Jun 2023
We are sorry you do not like the product, please email us on sales@bigberthaoriginal.com with your order details. We will hopefully get something sorted for you as soon as possible.
Ordering was fine…. But what arrived is not ‘large’???? It’s small
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Answer by Big Bertha Original
28 Jun 2023
Please email us on sales@bigberthaoriginal.com with a photo of the item for review, we will check this for you.
25 Jun 2023
Verified review
Are you joking?
Bought on sale at 269.00 had I of paid 500 I would’ve committed suicide. No mention on website that you have to build it yourself, and the process for filling it with polystyrene beans requires the patience of Mother Theresa and the interlect of a noble peace price winner. I am left with the remnants of a “sofa” which looks like more like the aftermath of the hindenburg disaster. DO NOT PURCHASE
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Answer by Big Bertha Original
26 Jun 2023
We are very sorry you do not like the product, please email us on sales@bigberthaoriginal.com with your order details. We will hopefully get something sorted for you as soon as possible.
25 Jun 2023
Verified review
Fast delivery. I've ordered from here twice and both deliveries have been really quick. Good quality and selection of products. Expect lots of boxes if you order the large beanbag. Yes you have to fill the bean bag yourself but it's no big deal as long as you have someone to help you. Me and my partner actually had fun filling it. And a quick hoover cleans up any spilled beans. Love my beanbag ❤️
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Answer by Big Bertha Original
29 Jun 2023
Thank you for sharing your experience :) ! We love to see happy faces ⭐!
23 Jun 2023
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Answer by Big Bertha Original
23 Jun 2023
Thank you for contacting us, this has been sorted for you.
23 Jun 2023
Verified review
Exactly what I expected and prompt
Ordered beanbag chair and had it set up in my living room two days later. Just as quick as the likes of Amazon. Beanbag is super comfortable.
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Answer by Big Bertha Original
23 Jun 2023
Thank you :) We hope you enjoy your Big Bertha
22 Jun 2023
Verified review
Birthday present
Bought for my granddaughters birthday she loves it. It is good quality material but a pain in the proverbial to fill with beads.
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