Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

615 reviews in the last 12 months5,538 total reviews  

4.14
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 2 Jul 2014
The Trustmark indicates trustworthy online retailers.
Big Bertha Original fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Big Bertha Original

Sort by  
Latest first
16 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
18 Jul 2023
Thank you ⭐!
MR
Martin R.
Bristol
15 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
18 Jul 2023
Thank you ⭐!
15 Jul 2023
 Verified review
I found the size description to be abit misleading. Although it’s actually bigger than a friends bean bag it feels smaller when you sit in it compared which is odd. Also I did not like having to fill with the beans myself and had to wait 3 days for a friend to help and even then it went all over the floor. Not sure if I’ll use it much as after a few minutes it becomes uncomfortable
Report review
Answer by Big Bertha Original
18 Jul 2023
Thank you for your feedback, we are happy to help please email us sales@bigberthaoriginal.com with a photo of your item.
14 Jul 2023
 Verified review
An excellent company. Products are well made and the whole ordering process was quick, smooth and efficient.
Report review
Answer by Big Bertha Original
18 Jul 2023
We appreciate your feedback! Thank you so much 🙌
12 Jul 2023
 Verified review
Quick delivery and easy to track parcel
Report review
Answer by Big Bertha Original
12 Jul 2023
Thank you for your review :) !
10 Jul 2023
 Verified review
I bought the high-back gaming-style beanbag when I was awaiting my sofa delivery. Not only did it not state online that you have to put the beanbag together yourself, they don't send anywhere near enough beans. The result is, despite a beautiful design, the high back won't stay in place, so it looks limp and terrible, and the seat isn't comfortable. I chose to sit on the floor rather than on this. Really disappointed, and stuck with a beanbag I have no use for.
Report review
Answer by Big Bertha Original
11 Jul 2023
Thank you for your feedback. Your order is from October last year, we cannot find any communication about this. If you need further assistance, please contact us @sales@bigberthaoriginal.com
9 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
11 Jul 2023
Thank you ⭐!
9 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
11 Jul 2023
Thank you !
8 Jul 2023
 Verified review
Good delivery times, quality products
Report review
Answer by Big Bertha Original
11 Jul 2023
Glad you like your Big Bertha :)! Thanks
7 Jul 2023
 Verified review
Brilliant!! Big and comfy
Report review
Answer by Big Bertha Original
11 Jul 2023
Big thank you ⭐!
7 Jul 2023
 Verified review
Easy to order, fast delivery, well packaged, lovely product. Our little girl loves her beanchair in the lounge.
Report review
Answer by Big Bertha Original
11 Jul 2023
Thank you for your review!
5 Jul 2023
 Verified review
Great quality product
Report review
Answer by Big Bertha Original
6 Jul 2023
Thank you ⭐!
4 Jul 2023
 Verified review
It looks great but unfortunately not for cerebral palsy but the overall picture good sorry
Report review
Answer by Big Bertha Original
6 Jul 2023
Thank you for your feedback
4 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
6 Jul 2023
Thank you ⭐!
4 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
6 Jul 2023
Thank you ⭐!
3 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
6 Jul 2023
Thank you ⭐!
3 Jul 2023
 Verified review
The high back bean bag is lovely, really comfortable. I can’t recommend the customer services highly enough as a friend’s child had a slight accident which resulted in me needing some replacement beans which were dispatched immediately. Thank you
Report review
Answer by Big Bertha Original
6 Jul 2023
Always happy to help :) Thank you for your review 🙌!
2 Jul 2023
 Verified review

A bit pricey but so impressed we ended up buying another one!!

We bought a bean bag for our sons b'day. It was a bit pricey but we went for it. It arrived in good packaging and the quality of the product is amazing. We had great fun pouring the beads in... definitely recommend doing it in the bath coz they went everywhere! We were so impressed with the product, we also bought a 2nd beanbag for our daughters birthday!! Beans everywhere!!
Report review
Answer by Big Bertha Original
6 Jul 2023
🙌 thank you! Too good to share :)
2 Jul 2023
 Verified review
Report review
Answer by Big Bertha Original
6 Jul 2023
Thank you !
1 Jul 2023
 Verified review
Nice chair, but could do with more filling
Report review
Answer by Big Bertha Original
6 Jul 2023
Please send us a photo of your item to sales@bigberthaoriginal.com and we will be able to help you with this :)