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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Everything was perfect from purchasing all the way to receiving the item... The item was made with care and of amazing quality, would definitely recommend to all...
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Answer by Big Bertha Original
28 Nov 2023
Aw thank you so much! Enjoy ⭐!
29 Nov 2023
Verified review
Competitively priced item and good quality
Competitively priced item, arrived quickly and well packaged. The child’s bean bag chair was well made and good quality. I was expecting it to be ready to use but the chair arrived as a cover with a separate bags of polystyrene beads. A bit fiddly to fill as the beads are not easy to work with as even a tiny air movement or static caused them to go everywhere or stick to the plastic bag they were packaged in, even though I was careful to try and ‘funnel’ the beads into the chair cover. It would have been good to have more polystyrene beads - 15-20% extra would have filled the chair properly.
Once I filled the chair cover I had to push and pat the beads to get them to fill out the chair arms and back. I have ordered a small bag of polystyrene beads to pack out the chair a bit more.
Otherwise quite happy with my purchase.
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Answer by Big Bertha Original
6 Dec 2023
Thank you for your review! We wish you had contacted us first to help with the issue.
Please let us know if you need anything else.
15 Oct 2023
Verified review
Great company, we love the quality products too.
Can't fault the company. Currently waiting for my 3rd teen bean bag chair to arrive. We have 1 set up already, one for my daughter for christmas and another one the way for my little boy.
My 5 year old son is autistic and loves the feel of the chair and my 1 year old loves to lounge in it too.
Fantastic quality, my son has really put it to the test and it's still as good as new. Cleans really well too.
Always arrives ahead of schedule and always kept up to date with the delivery side of things too.
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Answer by Big Bertha Original
19 Oct 2023
Aww thank you so much 😍😍😍 ! It is great to hear your kids like Big Bertha products and they have their little space to lounge and relax! :)
3 Jan 2024
Verified review
Perfect matching armchair for our little boy
Ordered a Children's Armchair Bean Bag for 3-8 yr in Cord Graphite Grey.
It matches our DFS sofas perfectly.
Now our little man has his own chair in the living room.
Package was processed and shipped quickly, and I was kept informed throughout the delivery process, and given an hours slot on the delivery day by DPD.
Parcel arrived in perfect condition and we were prepared in advance for filling the beanbag with the balls provided. (After watching a youtube tutorial with cut bottles to use as a spout and funnel) We only spilled a hand full of the beans and the ammount in the bag was perfect for the chair.
Im 100% happy with the purchase.
It is exactly as described and pictured.
Perfect craftsmanship and lovely soft material.
I would reccomened this company, Im very pleased with the purchase.
Thank you!
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Answer by Big Bertha Original
12 Jan 2024
oooh wow 😎! Thank you for sharing your amazing review! :)
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